IT Operations Internship (Winter 2025)
Toronto, Ontario
Internships – Infrastructure /
Intern /
Hybrid
Your career is an investment that grows over time!
Wealthsimple is on a mission to help everyone achieve financial freedom by reimagining what it means to manage your money. Using smart technology, we take financial services that are often confusing, opaque and expensive and make them transparent and low-cost for everyone. We’re the largest fintech company in Canada, with over 4 million users who trust us with more than $50 billion in assets.
Our teams ship often and make an impact with groundbreaking ideas. We're looking for talented people who keep it simple and value collaboration and humility as we continue to create inclusive and high-performing teams where people can be inspired to do their best work.
Internships @ Wealthsimple
At Wealthsimple, we offer 4 to 8-month internships that are open to co-op and non-co-op students, and recent grads. During your remote-first internship, you will be able to contribute to projects that are changing the landscape of financial services for Canadians. You will be on a team that supports your growth and provides mentorship while also connecting to the broader Wealthsimple community!
Eligibility
✔ Currently enrolled as a student at a Canadian post-secondary institution or technical bootcamp
✔ New graduates - Within 6 months of your graduation date
✔ Available to work full-time hours
✔ Residing in Canada
Application Deadline: November 8, 2024 11:59PM EST
IT Operations @ Wealthsimple
We have a high-performing IT team, one that is offering the critical daily support we all need. They’re looking for a talented new person, someone who can help keep the desktop fleet well-oiled and provide any necessary related services. The successful candidate will work closely with the IT team, as the additional tech support for Wealthsimplers! Their focus will be on expanding our PC lineup, as well as helping serve WS’s laptop fleet of Macs, in multiple locations. This role offers the right person the opportunity to help guide Wealthsimple's IT division in its mission to make our lives better, and simpler! Please note this role will be located in Toronto and hybrid as that's where our IT Ops team is based.
In this role, you’ll have the opportunity to:
- Maintain, troubleshoot, and inventory Wealthsimple's fleet of Mac's and PC's
- Provide Wealthsimplers with top-notch technical and moral support, escalating when necessary
- Troubleshoot AV equipment such as Video Conferencing hardware and Apple TV’s
- Help to develop and maintain technical documentation and processes
- Build relationships and trust both with the immediate team as well as our internal customers
- Proactively identify opportunities to make things better
We are looking for someone who:
- Has exceptional communication skills coupled with the ability to communicate effectively to both technical and non-technical folks
- Plans, organizes, and schedules in an efficient, productive manner
- Adjusts quickly to changing priorities and copes effectively with complexity and change
- Has knowledge of Mac/PC
- Is familiar with A/V and remote presence technologies (eg. Zoom VC) and productivity suites such as G Suite or Office 365
- Is eager to teach and learn from your team. We value making each other successful!
Why Wealthsimple?
🤑 Competitive salary with retirement savings matching plan using Wealthsimple Work
🌴 Generous vacation days and unlimited sick and mental health days
🎉 Intern programming including educational workshops, hackathons, and mentorship
🌎 A wide variety of peer and company-led Employee Resource Groups (ie. Rainbow, Women of Wealthsimple, Black @ WS)
💖 Company-wide wellness days off scheduled throughout the year
What past interns have said about their experience at Wealthsimple:
"I absolutely loved the term here and had a great chance to learn new things and meet many amazingly talented people! I also really appreciated the mentorship program, having someone who was an alumni from my school+program was a great chance to learn more and help plan my career and academic journey!"
"The other interns were really a highlight as well as all of the things that y'all planned for us. I also would say my own team really made me feel at home and welcomed. I love the codebase and engineering tools a lot and will miss it!"
"A lot of autonomy and trust from teammates; In-person office experience allowed for a lot of deeper friendships; I genuinely like the Wealthsimple product which made it very exciting to work on it"
With over 1,000 employees coast to coast in North America, be a part of our Canadian success story and help shape the financial future of millions — join us!
DEI Statement
At Wealthsimple, we are building products for a diverse world and we need a diverse team to do that successfully. We strongly encourage applications from everyone regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
Accessibility Statement
Wealthsimple provides an accessible candidate experience. If you need any accommodations or adjustments throughout the interview process and beyond, please let us know, and we will work with you to provide the necessary support and make reasonable accommodations to facilitate your participation. We are continuously working to improve our accessibility practices and welcome any feedback or suggestions on how we can better accommodate candidates with accessibility needs.
