Associate, Data and Analytics - Physical Product Operations

Toronto, Ontario / Remote
Operations – Core Operations /
Permanent Full Time /
Remote
Your career is an investment that grows over time!

Wealthsimple is on a mission to help everyone achieve financial freedom by reimagining what it means to manage your money. Using smart technology, we take financial services that are often confusing, opaque and expensive and make them transparent and low-cost for everyone. We’re the largest fintech company in Canada, with over 3 million users who trust us with more than $40 billion in assets.

Our teams ship often and make an impact with groundbreaking ideas. We're looking for talented people who keep it simple and value collaboration and humility as we continue to create inclusive and high-performing teams where people can be inspired to do their best work.

Our ideal hire has a builder mindset, is detail oriented, action oriented and proactive. They own their role and continuously help identify ways to improve operations processes and controls. It is essential that this person manages time well, keeps on top of deliverables, and has the potential to grow with us. Experience with inventory management, manufacturing & marketing campaigns involving the delivery of physical products is a strong plus. 

We manage billions of dollars, so the stakes are high. We want to deliver extraordinary experiences that meet our client's on-demand expectations, while being a compliance leader. At Wealthsimple, we are maker-owners, we believe that simple is better, and we do what's right for each client.

In this role, you will:

    • Work closely with data science teams to build the data strategy and associated deliverables to launch and run features for the Physical Product operations team.
    • Work on data integration projects required to onboard and optimize working with different industry vendors. 
    • Automate manual processes where possible (experience coding is a strong plus but experience with no code tooling is welcome too e.g. zapier, workato).
    • Work collaboratively with a variety of cross functional stakeholders (product, engineering, data science, and finance) to coordinate and build reporting dashboards and metrics.
    • Build, maintain, and optimize operational dashboards to monitor all physical operations products.
    • Build project plans and timelines to facilitate the data requirements needed for new product or feature launches.
    • Problem solve to ensure product and customer services are supported, creating the best possible experience for our clients.

Skills we’re looking for:

    • Data & Analytics: Has strong proficiency in SQL, and a history of using data to answer complex problems.
    • Relevant Experience: Although not a necessity, it is a strong plus if you have previously demonstrated success with inventory management, manufacturing & marketing campaigns involving the delivery of physical products is a strong plus. 
    • Organization & Planning: Plans, organizes, and schedules in a productive manner, allowing for a focus on key priorities and regular updates.
    • Collaboration: Excellent interpersonal skills and willingness to work in collaboration with various team members.
    • Strong Written & Verbal Communication: Speaks plainly and truthfully. Communicates complex ideas in a simple & easy-to-understand way for any audience (e.g. engineering, 3rd party vendors, growth/operational teams, executive team).
    • Problem Solving: If something seems off, you want to figure out what’s going on; you enjoy navigating uncertainty, bringing clarity to ambiguity and don’t wait for a playbook to be written.
    • Proactive & Action Oriented: Acts without being told what to do; taking full ownership of work, and proactively seeks help and input when needed to provide well supported solutions.
    • Efficiency: Ability to produce significant output with minimum wasted effort; finds the path of least resistance to the problem definition, solution and execution.
    • Honesty & Integrity: Doesn't cut corners; does what is right, not what is politically expedient.
Why Wealthsimple?
🤑 Competitive salary with top-tier health benefits and life insurance
📈 Retirement savings matching plan using Wealthsimple Work
🌴 20 vacation days per year and unlimited sick and mental health days
📚 Up to $1,500 per year towards wellness and professional development budgets respectively 
🛫 90 days away program: Employees can work internationally in eligible countries for up to 90 days per calendar year 
🌎 A wide variety of peer and company-led Employee Resource Groups (ie. Rainbow, Women of Wealthsimple, Black @ WS)
💖 Company-wide wellness days off scheduled throughout the year

We’re a remote-first team, with over 1,000 employees coast to coast in North America. Be a part of our Canadian success story and help shape the financial future of millions — join us!

Read our Culture Manual and learn more about how we work.

DEI Statement
At Wealthsimple, we are building products for a diverse world and we need a diverse team to do that successfully. We strongly encourage applications from everyone regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. 

Accessibility Statement
Wealthsimple provides an accessible candidate experience. If you need any accommodations or adjustments throughout the interview process and beyond, please let us know, and we will work with you to provide the necessary support and make reasonable accommodations to facilitate your participation. We are continuously working to improve our accessibility practices and welcome any feedback or suggestions on how we can better accommodate candidates with accessibility needs.