People Operations Coordinator
New York, NY: DCS East Harlem
Network Support Team – People & Equity /
Full-Time /
Hybrid
Originally founded in 1991 as Harlem RBI, DREAM has grown to annually serve more than 2,500 youth across East Harlem and the South Bronx through a network of seven PreK-12, extended-day, extended-year DREAM Charter Schools and community sports-based youth development programs. Through our commitment to rigorous academics, social-emotional learning, deep family and community engagement, and health and wellness, we create lifelong learners who are equipped to fulfill their vision of success in and out of the classroom. We dream big, as well, with an aggressive five-year plan to expand to serve 3,500 students across seven schools—growing our organization’s impact and leveling the playing field for all children. To learn more, visit wearedream.org.
Reporting to the Director of People Operations, the People Operations Coordinator plays a vital role in ensuring the systems and processes that power DREAM’s recruitment operations are seamless, scalable, and data-driven. This role helps build and maintain the operational backbone that supports DREAM’s ability to hire and retain exceptional talent. The People Operations Coordinator will contribute to the development of cross-functional workflows, data tools, and events that ensure a high-quality candidate experience. This is an exciting opportunity for a detail-oriented and collaborative professional to learn how to build and manage efficient people operations systems while gaining exposure to many different aspects of recruitment.
Responsibilities
- Recruitment Operations
- Execute DREAM’s job posting strategy, including posting roles, monitoring performance, and implementing strategies to attract top candidates;
- Manage the day-to-day functionality of DREAM’s applicant tracking system, including user permissions, troubleshooting, and ensuring consistent execution of recruitment processes within the system;
- Coordinate logistics that enable efficient execution of recruitment processes, such as reserving space for group interviews;
- Maintain offer letter templates and related systems to ensure offers can be created and delivered accurately and at scale;
- Maintain job description templates and systems to ensure postings remain accurate, up-to-date, and aligned with DREAM’s formatting and content standards;
- Support recruitment teams in interpreting hiring data and take action to support strategies that drive progress toward hiring goals;
- Implement and improve processes that enable outreach to high-potential leads;
- Execute DREAM’s referral program, including tracking referrals, reviewing them for bonus eligibility, and processing payouts in accordance with program policy.
- People Systems & Data
- Ensure data accuracy across all data tools that support the day-to-day work of the recruitment team;
- Leverage AI to develop tools, dashboards, and workflows that support the efficient execution of recruitment and retention processes;
- Support hands-on execution of recruitment and retention processes while new systems and tools are being developed;
- Update the visual of DREAM’s organizational chart at key points during the year, based on automated data systems.
- Events & Logistics
- Plan and execute logistics for recruitment events, team-wide meetings, and other major People & Equity events;
- Manage swag and supplies to support recruitment, referrals, new hire onboarding, and other major People & Equity events;
- Submit invoices and payment requests on behalf of the People & Equity Team, and ensure all credit card transactions are properly coded;
- Take on additional responsibilities as assigned by People & Equity team leaders to support team priorities.
Qualifications
- Bachelor’s degree required;
- 1-2 years of relevant experience;
- Strong attention to detail, with a commitment to exceptional quality and accuracy;
- A solutions-oriented mindset with the ability to approach problems with curiosity and initiative;
- Experience using AI in a professional or personal context;
- Comfortable with technology and data;
- Experience with Excel or Google Sheets, a plus;
- Able to build strong working relationships and communicate effectively across teams;
- Highly organized, flexible, and able to manage multiple priorities;
- Able to work both independently and collaboratively in a fast-paced environment;
- Discretion and professionalism in handling sensitive and confidential information;
- A strong belief in the mission and values of DREAM, including the desire to make a difference in the lives of our students, families, and community.
Working Expectations
- The People Operations Coordinator is part of the People & Equity Team, which currently works 3 days in the office and up to 2 days remote, per week (subject to change).
Benefits and Paid Time Off
- We offer comprehensive benefits including:
- Flexible Medical Health Plans, subsidizing the majority of costs for the employee, their spouse/domestic partner and children;
- The ability to select between a variety of medical plans according to what best suits the employee’s needs;
- Dental and vision plans;
- Disability benefits;
- Life insurance;
- Up to 12 weeks fully paid of Parental Leave;
- Flexible spending account options;
- Pre-tax commuter benefits (parking and transit);
- Fitness and entertainment discounts;
- A variety of support through our employee assistance program (EAP);
- A 403(b) retirement plan with employer matching up to 4% after one year of employment
- Referral bonuses;
- All full-time Network Support Team employees are eligible for approximately 48 days off throughout the year including holidays, sick days, personal days and summer Fridays.
- Benefits are subject to change.
Compensation
- DREAM offers a competitive salary commensurate with relevant experience with the potential for an annual performance-based increase. The incoming salary range for this position is $65,000 to $70,000 per year. New hires are typically brought into the organization at a salary closer to the start of the range depending on qualifications, internal equity, and the budgeted amount for the role. All staff are eligible for annual performance-based increases. Because we value staff tenure in each role, we do not currently cap salary ranges.
At DREAM, diversity, equity, and inclusion are a matter of mission.
From our schools to our playing fields, DREAM is committed to building a team where each individual can bring their full identity and experience to work because representation matters—it enriches our team culture, enhances our ability to innovate, and strengthens our impact in and out of the classroom. DREAM engages staff that represent and appreciate the diversity of our majority Black and Hispanic student body, while working to ensure that our practices are equitable, welcoming, and productive. We are dedicated to creating a world where youth, especially youth of color, have permission to dream—along with the tools and opportunities to make their dreams reality.
All Kids Can. This Kid Can.
DREAM is Family.
Fun is a Serious Value.
Teamwork Makes the DREAM Work.
Fail. Persist. Exceed.
DREAM Big.
Applying to DREAM
We know applying for a new job can be a daunting process. In addition, studies have shown that historically underrepresented individuals often only apply to roles if they meet 100% of the qualifications. We encourage all applications! You may be just the person we need. If you have any questions about your application or interview process, do not hesitate to ask your recruiter; we are here to help!
DREAM provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If accommodation is needed to participate in the job application or interview process, please contact your recruiter.
