[School Year 2024-2025] High School Family and Community Engagement Manager

New York, NY: Dream Charter High School
DREAM Charter Schools – School Support /
Full-Time /
On-site
Originally founded in 1991 as Harlem RBI, DREAM has grown to annually serve more than 2,500 youth across East Harlem and the South Bronx through a network of seven PreK-12, extended-day, extended-year DREAM Charter Schools and community sports-based youth development programs. Through our commitment to rigorous academics, social-emotional learning, deep family and community engagement, and health and wellness, we create lifelong learners who are equipped to fulfill their vision of success in and out of the classroom. We dream big, as well, with an aggressive five-year plan to expand to serve 3,500 students across seven schools—growing our organization’s impact and leveling the playing field for all children. To learn more, visit wearedream.org.

Reporting to the Dean of SEL and Community and the Senior Director of Family and Community Engagement, the Family and Community Engagement Manager will be responsible for developing, promoting, and maintaining the Family Engagement Program at DREAM Charter High School. This is a full-time, 12-month school-based position, and an exciting opportunity for someone who is passionate about creating authentic partnerships with families and the community to drive DREAM’s mission forward.

Responsibilities

    • Partnerships and Family Support:
    • Serve as a liaison between families and school staff, addressing concerns and fostering positive, trusting relationships;
    • Support schools and families in getting students to school on time, every day;
    • Manage a targeted caseload of families to ensure students and families are connected to people, resources and services, to overcome challenging circumstances and achieve their goals;
    • In partnership with the Mental Health Provider and Student Support Teams, connect families to resources and services for health, food, employment, housing, education, etc.;
    • Attend case conferences to coordinate care for complex situations, prepare meeting minutes, and ensure accurate documentation of family status changes;
    • Plan and lead home visits, ensuring meaningful connections with families;
    • Recruit families to join the DREAM Family Action Council, and serve as Classroom Captains, Family Volunteers, and Family Ambassadors.

    • Program Management: 
    • Lead school community in actively engaging families in high-quality family programming that is empowering, informative and fun;  
    • Develop a robust calendar of program events and activities to promote family involvement, including Family Visits, Family Cafés, Family Conferences, special events, and more;
    • Partner with school leaders and staff to involve families and community partners in school initiatives through regular check-ins, committee meetings, data sharing, and professional development opportunities;
    • Manage family volunteer programming, including recruiting and training family volunteers, and managing volunteer projects, committees and events; 
    • Manage and support the growth and development of the DREAM Family Action Council (DFAC);
    • Collect, analyze, and share family data including program attendance, family satisfaction surveys, family engagement rates, and the ways in which this data affects youth achievement;
    • Support school outreach, recruitment and retention efforts.

    • Communications:
    • Drive production of DREAM family communication including fliers, emails, texts, robo calls, letters, and handouts;
    • Gather content and publish a weekly family newsletter; 
    • Collect information about recreational and educational opportunities for DREAM families and students and publicize them to families.

    • Additional duties related to the running of the school as assigned.

Qualifications

    • Bachelor’s degree required; Master’s degree in Social Work, Community Organizing, or Education preferred;
    • Bilingual English/Spanish required;
    • Experience working in K-12 schools serving a diverse and low-income community, required;
    • 3+ years of experience with project and people management, event planning, and group facilitation, strongly preferred;
    • Experience working in customer service, preferred; 
    • Understanding of and commitment to the mission, goals, educational philosophy and activities of DREAM Charter School, as described in the school’s charter;
    • Excellent interpersonal and communication skills;
    • Outcome-orientation and track record of driving results with families
    • Excellent organizational and writing skills;
    • Ability to develop outreach materials to engage and connect with families;
    • Ability to develop and organize large events;
    • Ability to organize and support volunteers;
    • Strong relationship skills required;
    • Deep care and passion  for educational justice and social change.

Benefits and Paid Time Off

    • State Date: July 1, 2024
    • We offer comprehensive benefits including:
    • Flexible Medical Health Plans,  subsidizing the majority of costs for the employee, their spouse/domestic partner and children;
    • The ability to select between a variety of medical plans according to what best suits the employee’s needs;
    • Dental and vision plans;
    • Disability benefits;
    • Life insurance;
    • Up to 12 weeks fully paid of Parental Leave; 
    • Flexible spending account options;
    • Pre-tax commuter benefits (parking and transit);
    • Fitness and entertainment discounts;
    • A variety of support through our employee assistance program (EAP);
    • A 403(b) retirement plan with employer matching up to 4% after one year of employment;
    • Referral bonuses;
    • School-based 12-month employees have approximately 48 days off throughout the school year including holidays, school breaks, personal days, and wellness days;
    • Benefits are subject to change.

Compensation

    • DREAM offers a competitive salary commensurate with relevant experience with the potential for an annual performance-based increase. The incoming salary range for this position is $60,000  to $70,000 per year. New hires are typically brought into the organization at a salary closer to the start of the range depending on qualifications, internal equity, and the budgeted amount for the role. All staff are eligible for annual performance-based increases. Because we value staff tenure in each role, we do not currently cap salary ranges.


Our Commitment to Diversity, Equity, and Inclusion

At DREAM, diversity, equity, and inclusion are a matter of mission. 

From our schools to our playing fields, DREAM is committed to building a team where each individual can bring their full identity and experience to work because representation matters—it enriches our team culture, enhances our ability to innovate, and strengthens our impact in and out of the classroom. DREAM engages staff that represent and appreciate the diversity of our majority Black and Hispanic student body, while working to ensure that our practices are equitable, welcoming, and productive. We are dedicated to creating a world where youth, especially youth of color, have permission to dream—along with the tools and opportunities to make their dreams reality.

Come dream with us.

DREAM Maxims

All Kids Can. This Kid Can.
DREAM is Family.
Fun is a Serious Value.
Teamwork Makes the DREAM Work.
Fail. Persist. Exceed.
DREAM Big.

Applying to DREAM

We know applying for a new job can be a daunting process. In addition, studies have shown that historically underrepresented individuals often only apply to roles if they meet 100% of the qualifications. We encourage all applications! You may be just the person we need. If you have any questions about your application or interview process, do not hesitate to ask your recruiter; we are here to help!

DREAM provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If accommodation is needed to participate in the job application or interview process, please contact your recruiter.