Customer Support Specialist (Saas Experience) (Nutshell Team)

Remote
R&D: Engineering – Nutshell Customer Support /
Full Time Contract Position /
Remote

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English Skills

  • How would you rate your English skills (reading & writing)?
  • Have you previously taken the EF SET/CEFR (English test)? If yes, what was your score?
  • Please include LinkedIn (and any other profile links)

FXIn'l Location & Salary

  • Are you wanting a full time position?
  • If you selected Other/Not Listed - What city and country are you located?
  • Based on your location, are you able to overlap our core hours?
  • What is your current monthly salary (before taxes). Please note your currency, Rand, Peso, USD, Cedis, etc.
  • How much do you earn each month (before taxes) in U.S. dollars (USD)? Choose the closest range
  • What is your desired monthly salary? Please note your currency, Rand, Peso, USD, Cedis, etc.
  • Visit https://www.speedtest.net/ and enter your internet speed.
  • Briefly outline how you spend your time during a typical work week. Please also include your typical daily work hours in your local time.
  • Where do you see yourself in 3 to 5 years, and in what areas do you hope to grow? Instructions: Record a 2-minute long video : Use any device or recording tool you’re comfortable with (e.g., your phone, webcam, or a platform like Loom or Zoom) to record your response. Upload Your Video to a Shareable Link: Once recorded, upload your video to a file-sharing platform (such as Google Drive, Dropbox, or YouTube). Set the link to “Anyone with the link can view.” Submit the Link: Paste the link to your video response below

How did you hear about us? (remote copy and FXInt'l)

  • How did you hear about us?
  • Have you previously applied to work for WebFX or Nutshell?
  • Have you previously interviewed with our hiring team?

Have you worked as a customer support representative or manager for a Saas company? If yes, could you provide a high-level overview of your weekly duties?

  • Have you worked as a customer support representative or manager for a Saas company? If yes, could you provide a high-level overview of your weekly duties?