Desk Collector

Greater Jakarta Area
Collection – National
To reinvent an industry, you need to build an all-star team. Join Wecash/TunaiKita if you want to realise a world of better living through responsible credit, by developing and promoting products that provide businesses with comprehensive and accurate evaluation of consumer credit worthiness as well as underwrite loans between funding sources and consumers.
Wecash/TunaiKita leverage the power of mobile technology, big data, and machine learning to prevent fraud and determine consumer credit worthiness. Wecash started in 2014 and has since raised more than US$327 million and acquired over 130 million users and processed more than US$7 billion in loans.

TunaiKita is looking for a stellar young professionals to drive our expansion in Indonesia. If you enjoy interacting with customers and work well under pressure, join us as our Desk Collection Staff and help us grow.

The Job

    • Reaching out overdue customer through phonecalls and text based reminder (SMS, Email, Whatsapp)
    • Inform customers of overdue account and amount currently owed
    • Sent text based reminder to selected criteria customer
    • Input every activity record into collection system
    • Ensure all customer information is correct, including phone numbers and addresses
    • Negotiate reasonable payment options
    • Work closely with field collector when the account must assigned to field collector
    • Regularly report to collection manager

The Requirements

    • Male/Female
    • Minimum Diploma Degree / College Graduates
    • Experience at least 2 yrs in Banking and/or multi finance industry
    • A hands on and persistent collections experts and also familiar with collection strategy
    • Excellent communication skill both verbal and written
    • Creative in negotiating repayment terms and methods
    • Demonstrate a track record in improving loan protfolio quality of unsecured cash and white goods loan products in bank and/or multifinance companies
    • A team player with good interpersonal skills
    • Computer literate is a must
We're a close-knit family that encourages transparency, ownership and accountability. We value good work ethics, curiosity and personal integrity. We think fast and act faster. We adopt a wholistic approach to compensation by offering competitive salaries and attractive employee benefits and perks. We provide lunch; free lunches do exist after all! You stay behind after office hours not because we asked you to, but because you can't bear to leave your second family. Above all, we hope you will achieve your best with us.

Wecash’s goal is to create financial inclusion for half of the world’s population who do not have access to financial services. We do this by leveraging the power of artificial intelligence, big data, and mobile technology to connect financial institutions and our customers. Founded in 2013, Wecash is a global fintech company with presence in China, North and South America, Indonesia and Vietnam.

To date, Wecash has built a 1200-strong team globally, collaborated with more than 50 financial institutions, and accumulated over 150 million users across China, Indonesia and upcoming new markets. Wecash has raised more than US$267 million in equity financing over four rounds, and counts top-tier investors such as IDG, SIG, China Merchants Group, Forebright Capital and Orix as its shareholders.