We are looking for an experienced Business Analyst (3–4 years) who can act as the bridge between business stakeholders and technology teams. This role is perfect for someone who thrives on uncovering problems, translating them into clear requirements, and driving impactful solutions. You’ll play a central role in analyzing processes, enabling data-driven decision-making, and ensuring successful delivery of business initiatives.

Understand & Translate Needs – Work closely with stakeholders to capture, document, and refine business requirements into functional and technical specifications.

Optimize Processes – Identify inefficiencies in workflows and recommend improvements to enhance efficiency, scalability, and customer experience.

Document Clearly – Create BRDs, FRDs, user stories, process flows, and wireframes to ensure alignment across all stages of the project lifecycle.

Manage Stakeholders – Act as the connector between business and technical teams, facilitating discussions, workshops, and presentations to drive clarity and consensus.

Leverage Data – Collect, analyze, and interpret data to provide actionable insights, performance tracking, and decision support.

Ensure Quality – Collaborate with QA teams, validate test cases, and lead User Acceptance Testing (UAT) to confirm solutions meet business needs.

Support Change – Assist with training, documentation, and adoption strategies to ensure smooth rollout of new tools and processes.

Work Agile – Partner with product owners and developers in Agile/Scrum teams, ensuring backlog items are clear, prioritized, and delivered on time.

Experience: 3–4 years as a Business Analyst in IT, consulting, financial services, or similar industries.

Analytical Strength: Ability to break down complex problems and translate them into structured, actionable solutions.

Technical Skills: Hands-on with SQL, Excel, JIRA, Confluence, Power BI/Tableau (or similar BI/requirements tools).

Documentation Expertise: Skilled at creating BRDs, FRDs, process maps, user stories, and wireframes.

Communication: Excellent written and verbal communication; able to present technical ideas in simple, clear language.

Collaboration: Strong interpersonal skills to align diverse stakeholders and manage competing priorities.

Agile Mindset: Experience working in Agile/Scrum environments with a focus on iterative delivery.

Professional certifications (CBAP, CCBA, Agile Scrum Master).

Experience with ERP/CRM systems or digital transformation projects.

Knowledge of SQL queries and building BI dashboards.