Talent Community Coordinator
India
Corporate – People & Places /
Contract /
Remote
As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them. www.welocalize.com
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
OVERVIEW
The Talent Community Coordinator is an admin and customer service centric role, but not essentially related to recruitment or HR admin.
The Talent Community Coordinator will be responsible of talent vetting (reviewing candidates' profiles and CVs), and executing assessment guidelines and onboarding support to our Community freelancers. The talent vetting will have main focus on translation and linguistic profiles.
All work must be based on upholding the Welocalize Four Pillars of Customer Service, Quality, Innovation and Global Teamwork.
Main responsibilities
- Review candidate applications daily for various recruitment campaigns;
- Utilize social media and web recruitment tools to access to different audiences;
- Deliver daily and weekly reports to the Sourcing Leaders and Talent Community Managers;
- Candidate vetting: daily check on candidates' assessments and application progress;
- Offer excellent customer service to our global supplier base, mostly through the use of our ticketing system;
- Support Onboarding processes and suggests improvements;
- Support Quality Assurance process, procedures, ISO audits (internal and external).
Required experience and skills
- Minimum of 1 year of experience in a talent sourcing-focused role;
- Previous experience in a customer service environment;
- Administrative experience and skills, ideally within talent or people management;
- Team player with the ability to problem-solve and show initiative;
- Strong communication skills and eye to detail;
- Ability to work under pressure;
- Excellent computer literacy skills and advanced-level user of Microsoft (Word, PPT and Excel).
Educational level
- Bachelor's degree (B. A.) from a college or university in related field, or equivalent combination of education and experience;
- Advanced level of English, both written and spoken.
