Language Project Manager

Cluj-Napoca, Romania /
Corporate – Production /
Full Time
As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 77,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them. www.welocalize.com

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

MAIN PURPOSE OF JOB
The Language Project Manager is responsible for ensuring the successful planning, execution, tracking, delivery and closure of client projects. The Language Project Manager works with the global project managers to understand requirements and engages the production team in the fulfilment of these requirements, crafting client solutions based on the Welocalize Four Pillars of Customer Service, Quality, Innovation and Global Teamwork.
 
The ideal candidate is a driven but steady individual, capable of building relationships across the entire project team, with the flexibility and energy to thrive in a dynamic environment.

MAIN DUTIES
The following is a non-exhaustive list of responsibilities and areas of ownership of the Project Manager:
• Manage multiple translation projects for key accounts
• Plan work allocation with appropriate resources: translation, editing and proof-reading
• Obtain all relevant project specifications from internal clients and convey all related project requirements to production teams
• Ensure highest quality level of deliveries by active management of the translation workflow
•Manage a pool of designated resources, monitor and their utilization and foster their loyalty to the company
• Ensure project delivery in the given parameters
• Monitor the project budget and spend
• Provide accurate and timely communications to internal clients
• Monitor the performance of production resources on specific projects, as well as client satisfaction and manage related feedback

REQUIREMENTS

    • Education Level
    • Bachelor’s degree (B.A.) from a college or university in related filed.
    • Experience
    • Experience in translation, project management or customer services preferred
    • Knowledge of the localization industry is welcomed but not mandatory
    • Strong computer literacy, MS Office, e-mail, internet
    • Fluency in written and verbal English
    • Familiarity with terminology glossaries, Trados, or any other translation memory or translation management tools
    • An additional foreign language is an advantage (French, German, Spanish or Italian)
    • Good technical mindset
    • Ability to acquire proficiency in new processes and tools
    • Coach team members, internal and external resources on project related processes and tools
    • Key Competencies
    • Actively Drives their projects and teams and has a positive Impact
    • Shows good ability to Manage Resources and related Costs
    • Focuses on Building a credibility-based Relationship
    • Understands the importance of SMART objectives and is Results Orientated
    • Thinks Commercially and can interact with commercial people