Visual Service PM - full time-Shanghai(设计项目经理)
Shanghai, China /
Translation, Localization, Interpretation, QA Testing – Global Freelance Talent Community /
Welocalize enables brands to reach and grow global audiences through services and solutions for translation, localization, adaptation, interpretation, and automation. We offer multilingual solutions to transform all content types for local audiences, at every step of our clients’ global business journey. We have 1,500 global team members across offices in North America, Europe and Asia dedicated to helping some of the world’s largest brands operate and succeed internationally.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Task profile and areas of responsibility
· Receiving and answering the incoming requests via emails or system timely
· Clear on internal team’s service scope and capabilities so as to allocate necessary resources to internal customers
· Understand the business requirement from internal customers
· Follow existing workflow rules and policy when coordinating capacity and workload
· In a timely manner, recognizing any issues and working with related parties for resolution; escalating if the issues are beyond their control.
· Working with internal team (DTP) in the constant on-time delivery of projects.
· Establishing strong relationships with both internal and external resources
· Providing a regular status to team leader and manager on project progress
· Assisting team leader or manager to improve and update workflow rules and policy
· 1-3 years of PPT designing experience in working with professional services firm
· Demonstrated coordination/execution of complex tasks
· Excellent written and oral communication skills
· Able to demonstrate presence and maturity, even in stressful situations
· Exceptional process and project management skills-exhibits strong follow-through and accountability, high attention to details
· Self-starter, good at prioritizing, creative, anticipates problems and seeks appropriate escalation points, suggests solution
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