Talent Acquisition Specialist
Corporate – People & Places /
As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them. www.welocalize.com
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The Talent Acquisition Specialist is part of the Global Talent Community team, and their primary role is to learn and execute the programs, procedures, initiatives, and special projects, as needed by their team. In this case, you will need to have a good understanding of the German talent market, trends, and candidates' behaviors to fill our positions as fast as possible. They are also responsible for timely responses to internal and external queries, making each contact clear, concise, and helpful. All work must be based on upholding the Welocalize Four Pillars of Customer Service, Quality, Innovation, and Global Teamwork.
- This is a 6 months contract -
The following is a non-exhaustive list of responsibilities and areas of ownership of the Talent Acquisition Specialist:
Uphold the Welocalize brand and 4 Pillars of Customer Service, Quality, Innovation, and Global Teamwork.
Assist the functional team in managing the central talent database, updating trackers, and uploading data according to account-specific guidelines
Support the Talent Community team and Quality team with specific guidelines
Process, organize, and maintain all paperwork
Master all documented processes and requirements, so that they can support and educate the community
Helps file tickets to the appropriate group in Zendesk and ensures the correct team member picks up tickets in a timely manner.
Community Functional Areas
Offer excellent customer service to our global supplier base, mostly through the use of our ticketing and knowledge management system, Zendesk,
Own employer-level branding, with a focus on Social Media and other online messaging platforms
Recruit new talent into Welocalize’s Talent Community
Offer an engaging prehire experience
Constantly researching and improving our recruitment channels
Offer premium customer service to our VIP suppliers
Ensure there is a consistent loop-back cycle that enables Welocalize and our suppliers to have full transparency into results and sentiment
Build regional supply strategies
Understand what talent levels are available on the market
Build modules to address gaps between market available talent and current customer needs
Measure the success of modules and constantly improve
Bachelor's degree (B. A.) from a college or university in a related field, or equivalent work experience.
At least one-year relevant experience in recruitment
Experience in a fast-paced, client-centric environment, ability to adapt to Business needs
Ability to stay organized and informed in such an environment
Good communication skills, attention to detail, and self-driven with the meet tight deadlines are essential
An objective, problem-solving mindset, mental flexibility, and a “can do” attitude, having a solution-oriented approach to every challenge
Taking the initiative to proactively assess and mitigate risks
Enjoys working in a team and derives energy from being within a team, contributing to the team's success
Team player with the ability to problem-solve and show initiative
Fluency in written and verbal English and German native-level.
Excellent computer literacy, MS Office, e-mail, internet
Proven ability to learn new processes and tools
Positive and energetic, thrives in all kinds of social situations, regardless of culture
Knowledge of the localization industry is desired but not mandatory
Excellent Customer Service
Naturally inclined towards Quality in all areas of responsibility
Persuasive Communicator with a focus on transparency and building relationships
Problem solver with a drive for Continuous Process Improvement