As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them. www.welocalize.com

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Talent Acquisition Specialist is part of the Global Talent Community team, and their primary role is to learn and execute the programs, procedures, initiatives, and special projects, as needed by their team. In this case, you will need to have a good understanding of the German talent market, trends, and candidates' behaviors to fill our positions as fast as possible. They are also responsible for timely responses to internal and external queries, making each contact clear, concise, and helpful. All work must be based on upholding the Welocalize Four Pillars of Customer Service, Quality, Innovation, and Global Teamwork.

The following is a non-exhaustive list of responsibilities and areas of ownership of the Talent Acquisition Specialist:

Uphold the Welocalize brand and 4 Pillars of Customer Service, Quality, Innovation, and Global Teamwork.

Assist the functional team in managing the central talent database, updating trackers, and uploading data according to account-specific guidelines

Support the Talent Community team and Quality team with specific guidelines

Process, organize, and maintain all paperwork

Master all documented processes and requirements, so that they can support and educate the community

Helps file tickets to the appropriate group in Zendesk and ensures the correct team member picks up tickets in a timely manner.

Offer excellent customer service to our global supplier base, mostly through the use of our ticketing and knowledge management system, Zendesk,

Own employer-level branding, with a focus on Social Media and other online messaging platforms

Recruit new talent into Welocalize’s Talent Community

Offer an engaging prehire experience

Constantly researching and improving our recruitment channels

Offer premium customer service to our VIP suppliers

Ensure there is a consistent loop-back cycle that enables Welocalize and our suppliers to have full transparency into results and sentiment

Build regional supply strategies

Understand what talent levels are available on the market

Build modules to address gaps between market available talent and current customer needs

Measure the success of modules and constantly improve

Bachelor's degree (B. A.) from a college or university in a related field, or equivalent work experience.

At least one-year relevant experience in recruitment

Experience in a fast-paced, client-centric environment, ability to adapt to Business needs

Ability to stay organized and informed in such an environment

Good communication skills, attention to detail, and self-driven with the meet tight deadlines are essential

An objective, problem-solving mindset, mental flexibility, and a “can do” attitude, having a solution-oriented approach to every challenge

Taking the initiative to proactively assess and mitigate risks

Enjoys working in a team and derives energy from being within a team, contributing to the team's success

Team player with the ability to problem-solve and show initiative

Fluency in written and verbal English and German native-level.

Excellent computer literacy, MS Office, e-mail, internet

Proven ability to learn new processes and tools

Positive and energetic, thrives in all kinds of social situations, regardless of culture

Knowledge of the localization industry is desired but not mandatory

Excellent Customer Service

Naturally inclined towards Quality in all areas of responsibility

Persuasive Communicator with a focus on transparency and building relationships

Problem solver with a drive for Continuous Process Improvement