Japanese Project Manager

Beijing, China /
Production – Project Management /
Full Time
Welocalize enables brands to reach and grow global audiences through services and solutions for translation, localization, adaptation, interpretation, and automation. We offer multilingual solutions to transform all content types for local audiences, at every step of our clients’ global business journey. We have 1,500 global team members across offices in North America, Europe and Asia dedicated to helping some of the world’s largest brands operate and succeed internationally.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

MAIN PURPOSE OF JOB
 
To manage all assigned projects in the most efficient manner possible in order to ensure client retention and satisfaction. Through effective written and verbal communication ensure that project teams are clear to the scope, complexity and expectations of clients for all projects and that the clients are kept fully informed as to the progress, position and financial status of their projects. To manage and motivate the extended project team ensuring actions are clearly delegated and that resource/quality issues are escalated in a timely fashion to the team lead.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.  Other duties may be assigned.
 
·        Main point of contact for client(s) for all types of localization projects
·        Ensuring that projects are quoted and planned with the correct methodology applied and resource allocation is timely and effective
·        Production of project schedules and updating and maintenance where required.
·        Control of projects through budgets
·        Project planning and implementing best methodology and process.
·        Effective verbal/written communications with clients, external resources and internal team members
·        Hosting and leading conference calls with clients and team members
·        Risk assessment and strategic planning of activities to minimise potential issues
·        Accurate filing and archiving of all project related materials
·        Monitoring and mentoring of any assigned Project Co-ordinators/Associates
·        Analysis of files using translation memory tools
·        Identification of project/process improvement opportunities and escalating to team lead
·        Holding regular project meetings, documenting these and distributing minutes/actions to the team.
·        Development and preparation of process documents where required

 
EDUCATION REQUIREMENTS
 
Bachelor's degree (B. A.) from four-year college or university in Business, Language, Localization or Translation studies or related technical field, or equivalent combination of education and experience.

 
REQUIRED SKILLS 
·        Experience of localization project management in any industries
·        English skill at business level
·        Good written/verbal communication and presentation skills
·        Good Microsoft Office and Internet knowledge
·        Ambitious and with a desire to learn and progress
·        Analytical and structured problem solving abilities
·       Native-speaker or fluent of Japanese and fluent in English, both written and spoken
·       Results driven work ethic with high energy and enthusiasm levels
·       Team player
·       “Can do” attitude
·       Full commitment to our company culture – see below
 
Welocalize 4 Pillars
Customer Service:
·       Ability to understand and exceed the customers’ expectations
·       Ability to communicate concepts and solutions clearly and objectively in a way that builds strong professional relationships, with excellent oral and written English skills.
·       Ability to see pain points that may or may not be apparent to the customer and drive for successful resolutions
 
Quality:
·       Ability to define and meet the customers’ expectations (both internal and external) as it relates to quality
·       Desire and drive to gain the knowledge and ability to perform the functions and duties assigned with a high degree of quality, regardless of the task involved
·       Demonstrated accuracy, thoroughness and responsiveness in completing assignments
 
Innovation:
·       Ability to apply original thinking and creativity to improve and enhance the processes or methodologies used by anyone in the organization
·       Willingness to constantly analyze the way we do things – the successful candidate is encouraged to challenge the conventional wisdoms and seek new ways to gain incremental improvements
·       Ability to confront and meet challenges, using resourcefulness and ingenuity, to seek successful resolutions
·       Ability to utilize different and novel ways to deal with work problems and opportunities and follow through to completion
 
Global Teamwork
·       Ability to understand cultural nuances and behaviors that can impact interactions with all worldwide groups
·       Demonstrates awareness of shared team goals by willingly sharing responsibilities and accountability with peers and by participating in combined efforts
·       Encourages communication, cooperation and mobility across organizational lines, reduces barriers to information and productivity
·       Establishes and maintains strong working relationships with clients as well as vendors, contractors and peers and effectively represents the Company’s interests
This role will report to Tokyo office.