Integrations Engineer

Boston, MA /
Information Technology /
/ Hybrid
At WHOOP, we're on a mission to unlock human performance. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.

WHOOP is seeking a passionate and experienced Integrations Engineer to join our Business Systems team. This individual will be responsible for developing and maintaining software integrations both between our internal systems and between our systems and those of our partners. This role will be critical to the success of our systems strategy and the growth of our Wholesale and Direct to Consumer businesses. This individual will work closely with internal and external stakeholders to collect requirements and develop software integrations that meet the needs of our growing and evolving business. 

RESPONSIBILITIES:

    • Integration, automation, and dataflow architecture implementation.
    • Work with iPaaS to develop scalable enterprise software integrations.
    • Work and communicate effectively with Business Stakeholders, Product Managers, Customer Support, Finance, Sales, Marketing, and Engineering to troubleshoot any platform or integration issues.
    • Build integrations using API and EDI resources, depending on the needs of the project or partner.
    • Work with our Wholesale team to help meet the technical integration requirements of our partners.
    • Build and maintain integrations between our critical business systems, including Salesforce, Netsuite, 3PL providers, homegrown applications and databases, BambooHR, GSuite, etc. 
    • Own the iPaaS solutions at WHOOP and work to centralize and optimize their use. Foster strong team skills and culture for improving application integration techniques.
    •  Work to improve, optimize, and apply best practices to our integrations and data flows, including establishing data contracts with stakeholders and proactive monitoring
    • Collaborate with support teams to resolve production incidents and proactively seek opportunities to develop preventative measures to avoid recurrence.
    • Actively monitor and troubleshoot integration connections, prioritize bugs, and identify enhancements.
    • Lead and conduct rigorous integration testing and user acceptance testing for projects and enhancements, and lead integration testing ahead of major business system releases.

QUALIFICATIONS:

    • 5+ years of experience developing enterprise-level software integrations 
    • 3-5 years of experience working with an iPaaS solution to interact with APIs or EDIs. 
    • 3-5 years of experience collaborating with IT, Product Management, or engineering teams to deliver custom solutions
    • Expertise in iPaaS (Boomi, Workato, Zapier, Tray.io, etc.)
    • Prior experience supporting systems-related improvement and complex technology projects
    • Experience with documenting processes and business requirements
    • Experience and comfortability with change management 
    • Strong verbal and written communication skills
    • Exceptional problem-solving, critical thinking, and analytical skills
    • Proficiency in JavaScript, Python, or another functional programming language is a plus
    • Netsuite or ERP/MRP Experience is a plus
    • Salesforce or Netsuite certifications are a plus
    • Direct to Consumer and Wholesale experience is a plus
WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility.