Head of People

Woodland Hills, CA /
Barkbus – People /
About Barkbus
At Barkbus we're dog-loving entrepreneurs and creatives aiming to build the premier pet services brand -- and we are starting by bringing the convenience and luxury of mobile dog grooming to pet parents across Southern California (LA, OC, SD) and soon many states across the country. Our brand is centered around building a community of world-class talent and providing reliable service through seamless technology. We are a tech-forward, pet services startup excited about solving problems big and small to better serve our clients, their parents and our local communities.

Job Description
As the Head of People at Barkbus, you will own all aspects of the People function for both Barkbus Pet Stylists (Groomer’s) and Corporate Employees. You are a natural leader with immense business savvy, a creative problem solver who keeps their cool under pressure, and lover of all things people! This role will report directly to the CEO.

Role & Responsibilities

    • Manage all recruiting and hiring initiatives for a high-growth, high-caliber Pet Stylist (Groomer’s) talent pool
    • Manage HR system processing, such as new hires, promotions, salary changes, terminations, etc. through HRO and HRIS
    • Manage payroll time and attendance for hourly non-exempt and salary exempt employees
    • Assist in payroll analysis - Identifying payroll improvement initiatives and efficiency opportunities to enhance payroll quality
    • Seek innovative solutions around commission and incentive planning for Pet Stylist team
    • Work with Management to track employee attendance and forecast shifts, revenue growth opportunities, and ways to increase or improve attendance
    • Work with Management on incident reporting, workers compensation claims, corrective action notices, and performance improvement plans
    • Lead and/or consult on employee relations investigations and provide recommendations on resolution
    • Build processes & infrastructure to support performance management of field & corporate team members
    • Support & continuously improve the geographical expansion of Barkbus by providing scalable people assessments and solutions
    • Ensure our core HR processes (e.g., performance management, compensation planning, surveys, 360 reviews, workforce planning, employee handbook, policies and compliance) and systems (payroll and benefits, internal communications and support) are a competitive differentiator and truly showcase our culture
    • Support the development and evolution of company policies and training that address people priorities
    • Implement creative and innovative solutions to build team culture amongst distributed teams
    • Ensure culture is complementary towards retention - create a culture of recognition, fun and togetherness


    • Ideally, you love people and dogs!
    • 5+ years of progressive experience working in various aspects of Human Resources including recruiting, onboarding, payroll, compliance, etc.
    • Experience working in a high growth startup 
    • Experience building a team culture amongst distributed teams
    • Experience working with a multi-state employer and non-exempt hourly workforce 
    • A solid understanding of California Wage and Hour laws 
    • A solid understanding of Injury & Illness Prevention Policies and OSHA reporting
    • A solid understanding of Workers Comp procedures
    • Expertise in coaching management on people issue resolution 
    • Ability to navigate a complex employer environment and successfully lead change initiatives
    • Experienced in working cross-functionally with multiple departments 
    • A strong ability to creatively problem solve and execute quickly