Director of People Operations

San Francisco /
Operations /
/ On-site
As a Director of People Operations at Windfall, you will be an integral part of defining our People Operations function. Ideally, you have six to eight years of people operations and human resources management experience in both a larger, more established company and a startup. You have had exposure to various areas of HR, including onboarding, compensation & benefits, compliance, employee relations, and performance management. We need someone who can manage our current processes while identifying and executing on opportunities to improve the existing processes. This role sits out of our San Francisco office and will be an individual contributor initially. This role reports to the SVP of Business Development & Operations.

We’re on a mission to change how organizations perceive and use people data. And we hold true to our core values of: (1) Be an excellent communicator; (2) Operate with transparency; (3) Provide leverage, not optimization; (4) Make a difference every day; and (5) Act with integrity and trust.


    • Be the primary day-to-day contact for all employees and handle various employee requests in partnership with our PEO provider
    • Manage new hire process from offer letter to onboarding and orientation
    • Review existing HR policies and procedures, identify gaps and areas of improvement, and implement changes
    • Lead compliance efforts by staying current with laws and regulations, and implementing new processes
    • Identify ways to improve the employee experience
    • Manage the Talent Acquisition team and own all related metrics
    • Be a trusted resource to senior executives and managers


    • 6+ years of generalist HR or People Operations experience
    • Bachelor's degree from a top program or equivalent demonstrated success
    • Current credential in SHRM-CP or SHRM-SCP
    • Experience building a People Operations function in a fast-paced startup environment
    • Strong written and verbal communication skills
    • Ability to take initiative and seek guidance when needed
    • Ability to partner and influence stakeholders at all levels, including executives, to drive goals and outcomes
    • Comfortable with ambiguity and changing priorities
    • Knowledge of relevant local, state, and federal laws

Preferred Qualifications

    • Familiarity with various HR systems and tools, including Sequoia (payroll and HRIS) and Lever (ATS)
    • Support recruiting by drafting job descriptions and conducting market research

Additional Information:
The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across California and Colorado. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. We also offer a comprehensive benefits package, which you can explore on our careers site.

California: Salary range is $105k-$190k

About Windfall
Windfall is a people intelligence and AI company that gives go-to-market teams actionable insights. By democratizing access to people data, organizations can intelligently prioritize go-to-market resources to drive greater business outcomes. Powered by best-in-class machine learning and propensity modeling, Windfall activates insights into workflows that engage the right people for each respective organization. More than 800 data-driven organizations use Windfall to power their business.

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