Product Manager - Customer Modeling

San Francisco /
Product /
/ On-site
As a Product Manager on the customer modeling team, you will partner closely with fellow leaders in engineering, marketing, sales, and customer success to deliver a best-in-class product for modeling Net New customers to target, lead prioritization, and more. You will report to the VP of Product, and be responsible for managing the roadmap, working with customers, and ensuring effective R&D execution. As a critical member of the product team, you need to be comfortable with complex technical and analytical domains as you help us take our core modeling services to the next level of maturity.

We’re on a mission to change how organizations perceive and use people data. And we hold true to our core values of: (1) Be an excellent communicator; (2) Operate with transparency; (3) Provide leverage, not optimization; (4) Make a difference every day; and (5) Act with integrity and trust.


    • Help execute Windfall’s product vision and strategy by managing Windfall’s Customer Modeling roadmap.
    • Ensure successful product launch and lifecycle, with success defined as achieving desired business outcomes and product KPIs
    • Engage directly with customers and prospects to understand core problems and translate into customer needs that empower data scientists and engineers
    • Work closely with cross-functional teams (sales, customer success, and product marketing) to understand the industry, competitor trends, and market dynamics
    • Measure the impact of features shipped, solicit customer feedback, and iterate with design and engineering on new learnings
    • Prioritize the highest leverage work for the team, organized around both short-term delivery and long-term strategy
    • Communicate business impact to stakeholders, including progress on product-market and market-motion fit


    • 1-3+ years as a Product Manager building and offering data products
    • Domain expertise and viewpoint of the modern data science technology stack
    • Comfortable working with data and knowledge of data management techniques.
    • A successful track record of leading cross-functional teams to deliver great product experiences
    • Ability to support sales & customer success within an engagement. As an earlier stage company, product management acts as an extension of our go-to-market teams, and we expect team members to be able to operate accordingly.
    • Comfort with ambiguity and working in a quickly evolving industry
    • Design sense and customer empathy; you advocate for the customer and look for ways to simplify the complex
    • Demonstrated ability to understand, discuss, and challenge architectural concepts, trade-offs, and new opportunities with technical team members
    • Demonstrated ability to make smart features versus time-to-market trade-offs

Preferred Qualifications

    • Domain expertise in sales & marketing analytics; including audience segmentation, digital advertising, and lead funnel management.
    • Experienced with Jira and similar tools
    • Bachelor's degree or equivalent demonstrated success
About Windfall
Windfall is a people intelligence and AI company that gives go-to-market teams actionable insights. By democratizing access to people data, organizations can intelligently prioritize go-to-market resources to drive greater business outcomes. Powered by best-in-class machine learning and propensity modeling, Windfall activates insights into workflows that engage the right people for each respective organization. More than 800 data-driven organizations use Windfall to power their business.

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