Installation Manager
Grand Rapids, MI
Operations – Upper Midwest Field Operations /
Manager /
On-site
Join a team where craftsmanship matters, your work is valued, and every project transforms a home for the better.
One Goal, One Passion – Growth is Everything at Window Nation
At Window Nation, we don’t just replace windows and doors – we help transform homes into spaces people love. With nearly 20 years of craftsmanship, innovation, and competitively priced solutions, we’ve enhanced the comfort, safety, and value of homes for customers nationwide. In doing so, we’ve become a trusted leader in home improvement, striving to be the provider of choice for all window and door replacements.
As we continue to grow and expand into new markets in 2026, we’re looking for passionate, driven team members who thrive in a high-growth environment. Join a company where your expertise is valued, your contributions matter, and your work makes a lasting impact – on customers and the future of home improvement.
We’re seeking an Install Manager to grow and develop our field install team and processes for our new Grand Rapids market, opening in January 2026.
This role will work onsite out of our new Grand Rapids, MI location. Candidates from Kentwood, Forest Hills, Wyoming, Walker, Northview, and other surrounding areas are encouraged to apply.
What You'll Do:
- Select, monitor and validate 1099 installation crews, document and maintain skill matrix. Process install pay.
- Responsible for warehouse operations to include adequate inventory of installation materials is maintained at all times and scheduled warehouse auditing
- Serves as customer service liaison when install related problems arise
- Oversees job sites to ensure quality installs are complete; performs measures and services as needed
- Responsible for quality job inspections to ensure crew performance is at the highest standards
What We're Looking For:
- High school diploma, GED, or equivalenteducation
- 4+ years of relevant leadership experience in construction, installation, field operations, or similar industries
- 4+ years of general construction knowledge
- 3+ years of experience in a field-based or home services environment
- 1+ years of experience with window installation,measuring, or servicing windows
- Experience managing or coordinating installation crews, including 1099 installers
- Valid driver’s license and a driving record that meets company insurance standards
- Driving record that meets company’s insurance standards
Preferred Skills and Experience:
- Bachelor’s degree in business, operations or construction management, or related field
- Background in warehouse management
- Strong proficiency level in Microsoft Office Suite (Excel, Word, PowerPoint, Teams, Outlook, etc.)
- High level proficiency with CRM systems; experience with Salesforce or Microsoft Dynamics is a plus
- A customer-centric mindset with the ability to build trust and resolve issues quickly
- Demonstrated success in fast-paced, deadline-driven, and high-pressure environments
What We Offer:
- Competitive pay and performance-based bonus opportunities
- Full benefits package including medical, dental, vision, life, and 401(k) retirement options
- Paid time off
- Growth opportunities within a rapidly expanding company
- A supportive team culture where your contributions matter and craftsmanship is celebrated
- Training to help you succeed from Day One
Why Window Nation?
At Window Nation, we know that when our people grow, our company grows. We’re committed to helping you build a rewarding career while being part of a team that values hard work, reliability, and collaboration.
Window Nation provides competitive compensation and benefits. The compensation range offered for this position will be based on relevant skills, experience, qualifications, and location, and will be disclosed during the interview process.
Window Nation cultivates a culture of inclusion that respects our employees' individual strengths, views, and experiences. We believe our differences make us a better team – one that makes good decisions, drives innovation, and delivers better business results.
At this time, Window Nation is unable to provide sponsorship for employment visas now or in the future. Candidates must be authorized to work in the United States on a permanent basis without the need for current or future visa sponsorship.
All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.
