Regional Operations Specialist (Washington, D.C. Regional Office)
Washington, DC
Corporate – Operational Support Services /
Full Time /
Hybrid
WinnCompanies is looking for a Regional Operations Specialist to join our team to support our Washington DC Region. You will be assisting 40 properties. In this role, you will be responsible for providing operational and administrative support to Regional Leadership and Property Management in their division.
Please note that this is a hybrid position that consists of 3 days in-office and 2 days remote.
Responsibilities
- Facilitate communication between the Regional Operations team, Property staff, clients, agencies, and Winn Corporate departments.
- Support the Executive Vice President regional needs to ensure seamless operations.
- Provide guidance/feedback on any questions or issues that may arise.
- Work with the Regional team and properties to adhere and strive for the highest level of performance regarding the Winn Operating Standards.
- Support the day-to-day operations of the region, including: ordering equipment, assisting with Dayforce issues, processing expense reimbursements, approving petty cash requests, committing weekly payables, submitting vendor invoices, arranging travel, scheduling trainings and regional meetings, organizing presentation materials, submitting performance review documentation, etc.
- Coordinate WinnSTART/STOP Process through to completion, including: scheduling calls, submitting Management Agreements, creating or closing Bank Accounts, adding or terminating Properties, assist with Property Management Software Set Up/Go Live Tasks as needed
- Coordinate employee onboarding, including: submitting systems access requests, assigning trainings, compiling New Hire paperwork, etc.
- Perform other duties and assigned projects as needed.
- Oversee the performing of Due Diligence for New Business, assemble teams, manage on site teams during audits, report and analyze audit findings, etc.
- Maintain WinnBase and CRM Databases: resident hotline tracking, site audits, property addition / terminations and new business. Prepare management agreement requests, inspections, staff changes, etc.
Requirements
- High school diploma or GED equivalent.
- 3 -5 years of relevant work experience.
- Experience with computer systems, particularly Microsoft Office Suites.
- Outstanding verbal and written communication skills.
- Excellent customer service skills.
- Prior experience with OneSite/RealPage.
- Outstanding leadership skills.
- Ability to plan, organize and prioritize work, work to deadlines using sound judgement.
- Ability to adapt successfully to changing situations and environments.
Preferred Qualifications
- Bachelor's degree.
- Experience within the property management industry.
$28.85 - $31.25 an hour
Our Benefits:
Permanent full-time US employees are eligible to participate in the following benefits:
- Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)
- 401(k) plan options with a company match
- Various Comprehensive Medical, Dental, & Vision plan options
- Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution
- Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance
- Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)
- Tuition Reimbursement program and continuous training and development opportunities
- Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options
- Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)
- Flexible and/or Hybrid schedules are available for certain roles
- Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families
- To learn more, visit winnbenefits.com
Why WinnCompanies?
A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives.
A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace.
A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.
A team that cares: We value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.
About Us:
WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,000 team members working together to create the best possible living communities in 24 states, Washington, D.C., and Puerto Rico.
Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.
If you are a California Resident, please see our Notice of Collection here.
Current Winn employees should apply through this internal link.
