Spanish Speaking Community Coordinator II (Nuestra)
Roxbury, MA
Connected Communities – Connected Communities /
Full Time /
On-site
WinnCompanies is looking for a Spanish Speaking Community Coordinator II to join our Nuestra team. Please note that this position will work with 250+ residents across multiple properties in the Boston area. Nuestra consists of a portfolio of approximately 1000 apartments, with a team of four Community Coordinators working together to serve the residents.
You will work as core part of our property management team to support and enhance the quality of life at a portfolio of properties in Roxbury & Dorchester across Winn’s six key outcome areas: Stable Housing, Employment, Education, Health, Community Engagement and Economic Mobility. Working with residents, partners, and the community staff to identify needs, interests and opportunities for individuals and the community at large. You will utilize community assessments and one-on-one coaching to establish community needs. You will get to build a targeted network of strong community partners across Winn’s outcome areas to develop and coordinate resource referrals/follow-up, targeted interventions, on and off-site programs and support, and community engagement opportunities.
This position offers a pay range of $24.00 - $28.00 per hour.
Responsibilities
- Create and implement an annual Connected Communities plan for the community based on need, interest, and opportunities. Create a comprehensive strategy for program development and implementation, information collection, partnership development, and budget implications.
- Manage property Connected Communities budget. Review and track goals with Property Managers and Regional Managers.
- Coordinate resources for residents that address six key community outcomes: housing stability, employment, economic mobility, education, health, and community engagement. Provide direct assistance, program referrals, and 1-1 coaching to individuals and families based on assessed need
- Establish and maintain relationships with local service providers, resident leadership, community stakeholders, and other community partners in Winn’s 6 key outcome areas.
- Create and manage Memorandums of Agreement (MOUs) with third parties providing services and programs on and off-site for residents.
- Utilizing Apricot 360, collect, manage, report on, and analyze resident data, and ensure accuracy and consistency with established data. Data is collected through annual resident surveys, resident touchpoints, community programs, activities, and partner reporting.
- Effectively develop methods of communication with residents, including but not limited to quarterly community meetings, a monthly community newsletter, event flyers, and social media updates.
- Actively participate in professional development opportunities provided by the region, department, and Winn.
- Work as part of a four-person team to develop a new resident services program serving a variety of populations including seniors, families, formerly homeless.
Requirements
- High School diploma or GED.
- 3-5 years of related work experience.
- Advanced skills with Microsoft applications which, include Outlook, Word, Excel, PowerPoint or Access and other web based applications.
- Ability to produce complex documents, perform analysis and maintain databases.
- Ability to summarize and communicate moderately complex information in varied written formats to internal and external customers.
- Provide a high level of customer service to meet customer service standards and expectations for the assigned responsibilities.
- Excellent organizational skills.
- Demonstrated success with partner management
- A current driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy. Must be able to travel to different properties within the portfolio.
- Fluent in Spanish
Preferred Qualifications
- Bachelor’s degree in Social Work, Business, or Public Policy or related field
- Fluent in Haitian Creole
$24 - $28 an hour
