Regional Property Manager (Multiple MA Sites)
Springfield, MA
Residential – Property Management /
Full Time /
On-site
WinnCompanies is looking for a dedicated Regional Property Manager to join our team and supervise various properties throughout Western MA and 3 sites in Eastern NY.
In this role, you will oversee the daily operations of two to seven individuals (maximum of 10) and 7-25 assets, depending on how many Property Managers and Senior Property Managers report up to them. You will help to maintain positive resident relations, meet the financial objectives of ownership and management, protect the value and integrity of the real estate, and be responsible for all applicable regulatory standards and requirements. You will be supervising a team of Senior Property Managers and must have this level of Supervisory experience. Must have both affordable and Market housing experience. Must be able to manage multiple properties in multiple states.
Responsibilities
- Review and present annual budgets for approval by senior management. Monitor property budget performance. Prepare and/or review monthly variance reports and reforecasts.
- Assists to create financial reviews and creates solutions to financial issues.
- Approve or disapprove all expenses which exceed the Property Manager's authority level.
- Collaborate with senior management to establish appropriate rent levels.
- Ensure timely collection and deposit of all rents and other fees.
- Review rent schedules, scheduled rent increases, and renewals.
- Monitor each property's recertification process, including the completeness, accuracy, and timeliness of all recertifications.
- Assist in the negotiation of vendor contracts in accordance with the Winn Purchasing Policy.
- Work with Superintendents and Regional Maintenance Coordinators to implement all maintenance programs and controls to ensure that expenses are kept within budget.
- Ensure timely and accurate submission of Monthly Manager's Reports. Participate in company-wide initiatives as required.
- Meet with each client at least quarterly to review property performance and client satisfaction.
- Ensure that the building and grounds are well maintained.
- Provide for the maintenance and operation of all life safety systems. Oversee maintenance policies, plans, and procedures, including work order systems, purchase order systems, bidding requirements, preventive maintenance, inventory control, and turnover procedures.
- Work with the Regional Maintenance Coordinator to resolve maintenance issues.
- Provide timely submission of required financial reporting as prescribed by company policy.
- Conduct weekly staff meetings with property personnel, emphasizing the Winn Safe Protocol.
- Conduct site visits in accordance with the company's guidelines for the physical inspection and review of administrative and maintenance procedures.
- Follow company marketing policies and reporting requirements, maintain comparability studies, and implement site resident retention program.
- Ensure quality of rental advertising and printed materials. Demonstrate a comprehensive understanding of the: market area, site competition, and general market conditions.
- Comply with all applicable agency requirements including the maintenance of the properties' internal and external wait list. Supervise the leasing and renewal programs.
- Recruit, hire, train, and develop personnel to meet regional staffing requirements.
- Use company directives in the hiring, promotion, termination, and transfer of site personnel. Maintain personnel records according to company policy.
- Resolve personnel problems and engages Human Resources and senior management as needed.
- Work closely with resident groups in establishing ongoing programs to meet the needs of the residents. Conduct quarterly resident meetings to establish effective lines of communication.
- Involve community resources, including local police departments, in security matters affecting the property.
Requirements
- High school diploma or GED equivalent.
- 5-8 years of experience managing multiple properties.
- 3-5 years of supervisory experience managing Senior Property Managers and Property Managers.
- Experience with computer systems, particularly Microsoft Office Suites.
- A current driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
- Affordable Manager certifications (NAHP – CPL, SHCM, CAM or MA - C3P).
- Market Manager certifications (CAM – RAM & ARM honored; CGPM – NAA or NAMA honored).
- Knowledge of landlord and tenant laws.
- Knowledge of property management.
- Excellent customer service skills.
- Ability to work with a diverse group of people and personalities.
- Outstanding verbal and communication skills.
- Ability to multi-task in a fast-paced office environment.
- Superb attention to detail.
- Experience with affordable housing and market housing.
- Ability to drive to assigned properties.
Preferred Qualifications
- Bachelor's degree.
- Knowledge of marketing and leasing techniques.
- Knowledge of LIHTC and HUD regulations.
- Experience with Yardi or RealPage one site property management software.
#LI-KG1
Our Benefits:
Permanent full-time US employees are eligible to participate in the following benefits:
- Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)
- 401(k) plan options with a company match
- Various Comprehensive Medical, Dental, & Vision plan options
- Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution
- Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance
- Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)
- Tuition Reimbursement program and continuous training and development opportunities
- Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options
- Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)
- Flexible and/or Hybrid schedules are available for certain roles
- Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families
- To learn more, visit winnbenefits.com
Why WinnCompanies?
A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives.
A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace.
A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.
A team that cares: We value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.
About Us:
WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,000 team members working together to create the best possible living communities in 24 states, Washington, D.C., and Puerto Rico.
Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.
If you are a California Resident, please see our Notice of Collection here.
Current Winn employees should apply through this internal link.
