Sales and Client Relations Manager

London / Remote
DeFi Protocol /
Full-time /
About The Protocol

One of our incubated DeFi protocols are revolutionizing on-chain credit with an innovative, undercollateralized solution. Our mission is to lead this market by focusing on high-impact clients and growth, empowering borrowers to set market terms, reduce intermediaries, and enhance efficiency. Borrowers can customize their credit facilities as they wish, while lenders benefit from novel interest rate and withdrawal mechanisms. Designed by and for sophisticated actors in the financial markets space, the Protocol is committed to transforming on-chain credit and enabling efficient, tailored financial solutions. 

Working for The Protocol

As a Sales and Client Relations Manager, you will be responsible for driving growth by designing and implementing a comprehensive sales strategy to position the firm as the go-to platform for on-chain credit. Specifically, you will be responsible for identifying, building, and maintaining strong relationships with new and existing borrowers and partners. You will be collaborating on the design and implementation of marketing campaigns to raise awareness and interest about on-chain decentralized credit. Finally, you will be providing actionable market insights to the product team for continuous improvement of the protocol


    • Sales Strategy and Execution:
    • Develop and implement an effective go-to-market strategy to identify, penetrate and grow our reach into markets.
    • Increase awareness of the protocol among lenders and borrowers in the space by proposing marketing initiatives, including conferences and events attendance, partnerships and media.
    • Build and manage relationships with borrowers and other partners, including the sourcing and onboarding process.
    • Close high-value deals and onboard key trading desks, market makers, and similar parties to our platform.
    • Client Relationship Management:
    • Establish and maintain strong relationships with key counterparties from both the crypto and TradFi spaces.
    • Gather market insights and product feedback to be used to tailor the platform to business needs and developing new products.
    • Increase customer engagement by promoting new features to new and existing counterparties.


    • Proven sales and client relationship management experience in a high-performing organization.
    • Deep understanding of fixed income markets and platforms such as Hidden Road, FalconX, Maple, and Clearpool.
    • Understanding of different players on the borrowing and market-maker landscapes.
    • Ability to build and maintain strong relationships with trading desks, market makers, and lender pools.
    • Sales awareness, recognizing the risks and opportunities in undercollateralized credit.
    • Strategic and analytical thinking skills with the ability to use data-driven insights.
    • Technical proficiency to explain and differentiate our DeFi protocol’s offerings.
    • Ability to perform basic actions in the EVM ecosystem.
    • Excellent problem-solving and organizational skills.


    • An unparalleled opportunity to contribute to a project that stands apart from the usual NFT projects, AMMs, or yield farms within the crypto sphere.
    • Work alongside seasoned industry experts on cutting-edge technology.
    • Embrace the freedom of a remote work environment with flexible arrangements.