CUSTOMER SUPPORT REPRESENTATIVE (Work from anywhere in the world)
Brazil
WISHPOND TECHNOLOGIES – Customer Support /
CONTRACTOR - Full Time /
Remote
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Resume/CV
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Full name
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Email
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Phone
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Current location
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Current company
Links
LinkedIn URL
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GitHub URL
Portfolio URL
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PERSONAL DETAILS.. (Please ensure all responses are complete and in English)
Where do you live (city / province or state / country)
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What is your preferred start date (or if currently employed, what notice period is required with your current employer
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What are your salary expectations PER MONTH. And what is your preferred currency (we have 160+ to choose from)
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How did you hear about this posting / did anyone refer you
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CUSTOMER SUPPORT REP QUESTIONNAIRE
What is your experience working in customer support, and what tools or platforms have you used in previous roles?
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Can you describe a time you dealt with a difficult customer? What was the issue, and how did you resolve it?
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How do you prioritize and manage multiple customer inquiries during busy periods?
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What do you believe makes for an exceptional customer support experience?
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Why do you think you'd be a good fit for this role and our company?
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How do you stay calm and professional when dealing with pressure or unhappy clients?
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Additional information
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