Senior Experience Designer
Boulder, CO
Technology – Experience Design /
Full-time /
As a Senior Experience Designer, you will often be the lead on your projects from beginning to end, working closely with our Director of Experience Design. You will lead research and strategy, information architecture, and interaction design to create useable, intuitive, and intelligent user experiences. You show a diversity of thought while exploring big ideas and designing highly crafted, immersive retail experiences. You will lead client conversations and provide recommendations that guide client decisions. WIP is a highly collaborative and fast-paced environment. You will contribute to user testing, build wireframes and functional prototypes, journey mapping while working closely with the creative and technical teams.
Your day-to-day as a Senior Experience Designer
- Understand the goals, business requirements, and constraints of any given project
- Develop research and competitor analysis
- Create customer journeys, service blueprints, ecosystems
- Contribute to ideation alongside our creative team
- Design wireframes, user flows, and mockups
- Create and test interactive prototypes
- Contribute to client A/B testing and design test scenario
Qualifications and experience
- 3-5 years experiential and/or retail service design experience
- Experience creating apps and web sites (other platforms a plus)
- Expertise with common UI/UX tools (Sketch, Figma, Invision, Adobe XD, etc.)
- Knowledge of standard UI/UX deliverables (wireframes, prototyping, user flows, customer journeys, personas, etc.)
- Effective oral, presentation, and written communication skills
- Ability to run a project with limited oversight
- Experience integrating stakeholder research, business insights/metrics, and customer needs with innovative creative concepts to deliver award-winning digital experiences
- Expertise in designing for cross-channel experiences
- Comfortable working with Product and Tech partners
Bonus if you have
- Agency experience
- You can code for web and/or mobile app experience (JavaScript/CSS/HTML, Objective-C, etc.)
- Familiarity with emerging digital platforms (e.g. bots, smart speakers, AI, etc.)
WIP Perks and Benefits
• Comprehensive medical, dental, vision, short-term disability (STD), voluntary long-term disability (LTD), and voluntary life/AD&D.
• 3% 401k contribution.
• “Unlimited” paid time off (PTO) for vacation days.
• 16 paid holidays
• 1-week summer closure in July
• 2-week agency closure in December.
• 2 weeks fully remote per year.
• Discretionary annual bonus.
• Each employee receives a $1,500 personal training credit annually, known as the WIP Fund, to allow for personal or professional growth in specific interest or passion areas.
About Us
We believe every brand, and person, should be a work in progress.
It’s why the founding partners opened the agency in 2016, and why WorkInProgress helps brands boldly take action, innovate, and create to prove why they exist. Then we use those actions to create the most memorable advertising.
As an independent agency, we strive to prove that an agency can care as much about a client’s business as they do. And that advertising can play a fundamental role in building and growing a company.
We’re always looking for smart, creative, and passionate people that care more about changing a company than winning awards.
Inventors more than ad people. Problem solvers more than portfolio puffery pushers. No assholes. No egos. No hiding because you can’t do the job. No selfishness. No disrespecting people or their time. Insanely talented, yet incredibly humble. In other words, one in a million. Lucky for us, we want to stay small and independent.
Our office is located in Boulder, CO, and we require employees to work from the office Tuesdays and Thursdays.
