Part Time Implementation Consultant (WinTeam)
Remote, US
Customer Support /
Part-time /
Remote
TEAM Software by WorkWave is looking for a highly motivated, part-time Implementation Consultant with WinTeam experience to join our already robust Professional Services team. You would be responsible for offering specialized training and consulting to WinTeam customers with the goal of encouraging client adoption and ensuring they appreciate the full value of WinTeam.
WHAT YOU'LL DO:
- Conduct training sessions using online training tools covering specified TEAM’s products
- Consult with client management to gain knowledge of specific work situations requiring employees to better understand changes in policies, procedures, regulations and technologies
- Assist with full product integration through additional consulting, and training of TEAM’s products
- Revise design of training curriculum and methods to improve effectiveness
- Measure client’s understanding of purchased services to ensure adoption
- Track and record all communications with clients to ensure accurate billing
- Consult on WinTeam Financial Modules
- Offer specialized training sessions to C-Suite executives across our customer base
- Develop teaching outlines and determine instructional methods such as individual training, group instruction, lectures, demonstrations, and meetings
WHAT YOU'LL BRING:
- Prior software training experience
- Experience using the following WinTeam modules: Payroll, General Ledger, Accounts Receivable, Accounts Payable, Personnel Scheduling
- Accounting degree or similar experience
- Familiarity with the building services and/or security industry
- Excellent written and oral communication skills
- Demonstrated commitment to excellent customer service
- Ability to meet deadlines and prioritize multiple projects with a high level of effectiveness
- Strong organizational skills and problem-solving ability
- Ability to be proactive, self-motivated, self-directed, flexible, adaptable and work in a fast-paced environment
- Ability to organize daily activities
- Ability to perform administrative activities
PREFERRED TO HAVE:
- Fluent in Spanish
- Experience working in senior management for a Security and/or Cleaning Contracting company
Currently not accepting candidates located in NY for this position.
A GLOBAL COMPANY WITH A LOCAL PRESENCE:
• We know that there are benefits of being in the office and working from home. WorkWave promotes a healthy work/life balance and provides employees with the flexibility of collaborating in the office or the option to work virtually if desired.
• We have employees in over 30 states, 7 countries and many regional offices - each with their own set of perks and opportunities to give back to the local community.
• Whether you work remotely or take advantage of one of our offices, you’ll find a community of WorkWavers that value diversity, and care deeply about our products, clients, our communities and each other.
• WORKING REMOTE? Great! Our teams are well versed at working collaboratively in a fully virtual environment. We keep our offices available to all to use when working remotely isn’t feasible, or to help with cross training, team building and/or brainstorming.
RELAX, WE'VE GOT YOU COVERED:
• Employees can expect a robust benefits package, including health and dental, generous paid time off and 401k with company match
AND BEYOND...
• Tuition reimbursement
• Robust Employee Assistance Program through TotalCare offering free counseling 24/7/365, plus financial counseling, legal guidance, adoption assistance services and much more!
• 24/7 access to virtual medical care with Teladoc
• Floating time off for holidays and/or your birthday
• Quarterly awards based on peer nominations
• Regional discounts and perks
• Opportunities to participate in charitable events and give back to the community
GROW WITH US:
• We understand the impact of attracting and keeping top talent and reward intellectual curiosity and a thirst for personal and professional growth
• Encouraging our employees that already have an intimate knowledge of and passion for our products to apply for other roles within our walls just makes sense!
• Our employees have access to extensive video libraries for soft skill and role specific training available 24/7 and live trainings are provided throughout the year
JOIN OUR WINNING TEAM!
• 10 Time winner of Best Place to Work in New Jersey by NJBiz !
• WorkWave has been recognized with multiple awards for its outstanding products, growth and culture, including the Inc. 5000, SaaS Award, IT World Awards, Globe Awards, Silver Stevie Award for Employer of the Year, and Best Place to Work Inc. Magazine
• Recently named one of The Software Report's 3rd annual list of the Top 100 Software Companies of 2022 (worldwide!)
We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status: Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At WorkWave, we are dedicated to building a diverse, inclusive and authentic workplace, so if you feel like you could make a great impact in this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may just be the right candidate for this or other roles!
WorkWave supports salary transparency, however please note that salary estimates provided by websites (LinkedIn, Glassdoor, etc.) and not by WorkWave may not accurately reflect the actual salary range for the p
