Information Systems Manager
Tucson, AZ
I.T. – I.T. /
Full-Time /
On-site
Information Systems Manager
Tucson, AZ
Company Overview
At World View, we strive to be a responsible technology leader in the collection, analysis, and delivery of actionable information gathered by our strategically placed arrays of persistent sensors in the stratosphere.
We provide on-demand, scheduled, and historical aerial data and analytics from sensors deployed to the stratosphere with persistent coverage, higher resolution, and increased value over traditional aerial and space imagery sources.
Job Description
The Information Systems Manager is accountable for planning, building and running the global IT Infrastructure Operations and End User Services functions. This includes all aspects of infrastructure design/architecture, servers, storage environments and data centers (on-premises and in the cloud), infrastructure disaster recovery, voice and data networks, audio/visual, collaboration tools, end user computing, mobility, enterprise systems (e.g. email), and help desk and desk side services
This is a hands-on role expected to supervise functional managers/staff and daily operations, lead projects and the overall infrastructure investment portfolio, participate in daily operations, and plan for future growth.
Role Responsibilities
· Manage internal and external IT staff and resources to ensure daily operations for critical business applications and infrastructure
· Authorize and oversee the deployment, monitoring, maintenance, break-fix and operational support of all technologies in scope
· Deliver a single-IT approach toward managing and delivering technology and services in scope
· Own and pull through approved IT strategies and priorities for Infrastructure Operations function to deliver on Company and/or IT goals and objectives
· Own infrastructure disaster recovery and business continuity, including planning, documentation, implementation and testing for all platforms
· Maintain backups and perform regular testing in compliance with the backup policy
· Own Change/Release management processes for Infrastructure Operations function
· Develop and maintain documentation about current environment setup, standard operating procedures and best practices
· Define, lead and evolve implementation plans for the infrastructure based on global business requirements and IT strategies
· Manages the benchmarking, analysis and recommendations for the improvement of the IT infrastructure and IT systems.
· Participate in IT strategic planning, project planning and budget planning efforts.
Qualifications
· 5+ years experience in IT/Infrastructure support
· Bachelor's or master's degree in computer science, information systems, engineering, related field, or equivalent work experience.
· Highly proficient technical knowledge of current tools and best practices at scale
· Must have experience in an enterprise environment supporting multiple sites, domestic and international
· Must have experience with cloud infrastructure technologies and managing virtualized environments (Azure preferred)
· Experience supporting complex/high volume data needs
· Demonstrated experience standing up commercial capabilities and locations
· Experience with configuring and/or auditing operating systems
· Experience standing up hybrid cloud and internal environment
· Ability to coordinate and lead complex cross-functional projects given multiple competing priorities or perspectives
· Exemplify company values and be able to identify corresponding behaviors in others.
· Ability to articulate the root cause of problems and define trade-offs while extracting and translating insights into solutions.
· Experience independently presenting complex problems, goals, and ideas in a way that is accessible even to those unfamiliar with the project.
· Operates with supervision, while keeping the strategy and high-level goals of the company in mind.
· Demonstrates high standards in embracing and teaching our company's operating imperatives, starts to consciously apply them to every situation.
· Able to manage up and across the team.
· Is trustworthy and protects confidential information.
What We Offer
· Work alongside experts in emerging technology
· Full benefits including Medical, Dental, Vision, Life Insurance, etc.
· Modern office with kitchen, exercise area, amazing views, and more!
Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
World View is an Equal Opportunity Employer. This company does not discriminate in employment and personnel practices based on race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items.
$95,000 - $125,000 a year