Community Manager

Cambridge, UK /
Publishing /
Full-time
ABOUT US

World Makers is a recently formed game studio focused on creating next generation multiplayer games. We're a remote friendly, independent studio primarily based in the UK. We love building games that are social, immersive, inclusive and fun.

Exceptional games require an exceptional team to make them. To that end, our studio puts the team first: we're building an inclusive culture that can best elevate every member of the team. If this resonates with you, we'd love to have you on board.

THE ROLE

As Community Manager you'll spearhead our community relationships, overseeing all forms of community management for our products.

RESPONSIBILITIES

    • Create and implement social media and communication campaigns that align with our marketing strategies
    • Create engaging text, image, and video content for our social media accounts
    • Build and maintain relationships with customers, potential customers, influencers, journalists and other industry professionals
    • Be the voice of the community in the development team - ensuring their views are heard and considered
    • Work with the development team to define the tools needed for proper management of the community
    • Work with video editors to create engaging, relevant content for the community
    • Track relevant community metrics, and provide regular sentiment reports to the leadership team
    • Host developer livestreams, and act as the spokesperson for our games
    • Moderate our social channels, encouraging constructive discussion and feedback
    • Provide leadership and direction to our team of community moderators and volunteers
    • Write and promote community posts, including the running of competitions, and keeping the community informed with upcoming updates
    • Create player-facing resources and content such as guides, wiki updates, FAQs
    • Stay up-to-date with viral trends and industry news

ABOUT YOU

    • A strong interest in video games (online multiplayer)
    • Proven experience in a community management role
    • Experience managing large online communities
    • Hands on experience with social media management for brands
    • Excellent communication and written skills
    • Proven experience with image/video editing tools (Photoshop, Illustrator, Premiere Pro etc)
    • Ability to make critical decisions under time constraints and a full work load
    • Comfortable with being a personality in our communities - including on-screen appearances
    • A willingness to take on different roles and fill gaps as required

BENEFITS

    • Generous share option scheme
    • Comprehensive medical insurance
    • Remote/hybrid work friendly
    • Unlimited PTO