Refugee Cash Assistance (RCA) Program Specialist - 2023994
Fort Worth, TX / Dallas, TX
USPGMS/ US Ministries – US Refugee Services /
Regular, Full-time /
Hybrid
POSITION SUMMARY:
Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?
If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.
World Relief seeks a Refugee Cash Assistance (RCA) Program Specialist. The Refugee Cash Assistance (RCA) Specialist is responsible for managing the provision of services to assist newly arrived refugee clients to attain self-sufficiency short-term cash assistance and referrals to employment services. Specifically, the Refugee Cash Assistance Specialist ensures services related to the administration of Refugee Cash Assistance services and with screening, enrollment, monthly cash assistance, and follow-up services. This role will be based in the Fort Worth office.
Role & Responsibilities
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Conduct intake, assessment, and enrollment of clients into Refugee Cash Assistance
- Ensure monthly compliance of program participants, and distribute checks
- Verify continued eligibility of enrolled clients through monthly income verifications
- Coordinate with staff of other WR programs for RCA enrollment of eligible clients
- Reconcile monthly RCA payment with finance staff and database
- Administering monthly cash assistance payments and tracking expenses
- Refer RCA clients to Social Adjustment Services, and other World Relief programs as appropriate
- Ensure case files and reports are maintained in accordance with grant requirements
- Other duties as requested
Knowledge, Skills, & Abilities
- Excellent interpersonal and communication skills
- Ability to manage multiple demands and deadlines with flexibility
- Ability to maintain records and reports
- Detail-oriented and organized
- Demonstrates initiative, flexibility, and responsibility
- Ability to communicate clearly, both orally and in writing
- Effectively manage stressful or crisis situations
- Fluent in another language preferred, but not required (Spanish, Dari, Arabic Swahili)
- Advanced competency in the use of Microsoft Office
Requirements
- Mature and personal Christian faith
- Committed to the mission, vision, and values of World Relief
- Desire to serve and empower the Church to impact vulnerable communities
- Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals For the Health of The Nation document
- Cross-cultural experience strongly preferred
- Valid driver’s license, reliable vehicle with current insurance, and the ability to travel regularly throughout the service delivery area
$20 - $22 an hour
Commensurate with experience
World Relief offers a competitive benefits package (25 hours + per week):
- Medical, Dental, Vision
- Offer 16 company Paid Holidays + 4 additional Personal days per year!
- Paid Sick and Vacation Time
- Paid Parental Leave (12 weeks for qualified employees)
- FSAs: Medical & Dependent Care, & Commuter Funding
- Supplemental Life Insurance (employee, spouse, and children)
- Critical Illness, Hospital Indemnity, and Accident insurance policies
- Legal Shield Insurance
World Relief pays 100% for eligible employees:
- Group Term Life (employee, spouse, and children)
- Long Term & Short-term Disability
- Accidental Death and Dismemberment (AD&D)
- Long Distance Travel Insurance
- Employee Assistance Program (EAP)
World Relief - Retirement:
- 401K & Roth
- WR matches up to 4%, then an additional quarter percent up to 10%
- Eligibility: Full Time (40 hours per week) is eligible after 3 months of employment. Part time is eligible after 1000 hours in a year.
World Relief Discounts (Immediately Eligible):
- Verizon
- Pet Insurance through Nationwide
- Home and Auto insurance through Liberty Mutual
- Working Advantage Discount Program
- Active & Fit Gym Membership
-Hybrid: 4 days in the office, 1 work from home day
World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.
