Economic Empowerment Specialist

Spokane, WA
USPGMS/ US Ministries – US Employment Services /
Regular, Full-time /
Hybrid
POSITION SUMMARY:
Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten?  Do you believe in our calling as Christians to welcome the least of these and love our neighbor?

If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.

Employment Specialist functions as an integral member of a dynamic team to provide a wide variety of employment services to refugees and immigrants who need assistance finding a job, learning about the American workplace, and developing life and job skills. This position works directly with clients, employers, World Relief staff, and other community partners including the Department of Social and Health Services. 

Compensation: $18-$20 per hour

Role & Responsibilities

    • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    • Engaging fully in creating a supportive, enthusiastic, life-giving work environment at World Relief Spokane
    • Contacting clients on assigned caseload directly at least one time every month
    • Ensuring clients on assigned caseload are in compliance with program requirements:
    • Maintaining and submitting adequate job search logs according to program guidelines
    • Attending job club, workshops, classes and/or other required activities
    • Meeting monthly with case manager
    • Providing job search, job and life skills training services to clients
    • Maintaining required case notes in Dynamics and EJAS 
    • Assisting clients with resume writing, job applications, interview prep, cultural and employment orientation and other employment related activities, WA State food benefit applications and renewals, unemployment applications or claims, childcare applications/interviews, food handlers permit, etc.
    • Knowing and complying with service provision requirements for your employment contract including the handling of highly confidential information (PPI)
    • Providing transportation for clients, using company owned vehicles, to interviews and other employment related activities
    • Creating and maintaining client files for program/contract compliance
    • Creating referrals to other WR departments and appropriate outside agencies as needed
    • Providing training to interns, volunteers, and incoming Employment Services staff as requested by Supervisor

Knowledge, Skills, & Abilities

    • Technical Skills including proficiency with MS Office applications and data entry
    • Self-starter who takes the initiative and can work independently
    • Manage competing priorities in a fast-paced environment
    • Excellent organizational skills
    • Excellent interpersonal skills
    • Communication skills, ability to communicate in
    • English verbally and in writing in a professional
    • manner. The ability to read, write, and speak in more
    • than one language is strongly preferred
    • Teamwork, ability to interact and function with others in a positive, professional manner
    • Specific ability to work well in a multicultural team setting
    • Knowledge of World Relief
    • Able to maintain high-level confidentiality and professionalism
    • Ability to problem solve and use good judgment in all situations

Requirements

    • Mature and personal Christian faith
    • Committed to the mission, vision, and values of World Relief
    • Desire to serve and empower the Church to impact vulnerable communities
    • Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals For the Health of The Nation document
    • AA Degree in social work, multicultural studies, or another related field, or equivalent working or missionary experience
    • Two years of experience working in social services or customer service-oriented setting
    • Computer proficiency, particularly with MS Office
    • The ability to work well with a diverse team in a multicultural, multi-linguistic environment
    • The ability to write resumes and complete employment applications
    • The ability to communicate in English verbally and in writing in a professional manner
    • The ability to work in a fast-paced office environment where priorities frequently change
    • Great organizational and communication skills
World Relief offers a competitive benefits package (25 hours + per week):
 
- Medical, Dental, Vision
- Offer 16 company Paid Holidays + 4 additional Personal days per year!
- Paid Sick and Vacation Time
- Paid Parental Leave (12 weeks for qualified employees)
- FSAs: Medical & Dependent Care, & Commuter Funding
- Supplemental Life Insurance (employee, spouse, and children)
- Critical Illness, Hospital Indemnity, and Accident insurance policies
- Legal Shield Insurance
 
World Relief pays 100% for eligible employees:
- Group Term Life (employee, spouse, and children)
- Long Term & Short-term Disability
- Accidental Death and Dismemberment (AD&D)
- Long Distance Travel Insurance
- Employee Assistance Program (EAP)
 
World Relief - Retirement:
- 401K & Roth
- WR matches up to 4%, then an additional quarter percent up to 10%
- Eligibility: Full Time (40 hours per week) is eligible after 3 months of employment. Part time is eligible after 1000 hours in a year. 
 
World Relief Discounts (Immediately Eligible):
- Verizon
- Pet Insurance through Nationwide
- Home and Auto insurance through Liberty Mutual
- Working Advantage Discount Program
- Active & Fit Gym Membership
 
World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.