Resettlement Director

Spokane, WA
USPGMS/ US Ministries – US Resettlement Program /
Regular, Full-time /
Hybrid
POSITION SUMMARY:
Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten?  Do you believe in our calling as Christians to welcome the least of these and love our neighbor?

If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.

World Relief Spokane seeks an experienced, professional, highly motivated and organized leader to provide strategic vision, direction, and supervision for our local Resettlement team and programs. This position is key to the vision of welcoming and promoting integration of refugees and asylees in the community.

Compensation: $67,725 - $69,000 per year

Role & Responsibilities

    • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    • Resettlement Program
    • Oversee resettlement programs:
    • Reception and Placement (R&P) grant contracts and services including R&P and Matching Grant (MG) 
    • Ensure excellence in service delivery
    • Ensure contract compliance in regard to R&P/MG records and reporting
    • Complete annual abstracts and work with World Relief Home office to secure funding for programs
    • Provide fiscal oversight and ensure fiscal and reporting guidelines are understood and followed by R&P and MG staff
    • Act as office liaison and advocate with relevant Federal and WA State stakeholders Coordinate and lead Quarterly Community Consultations for community stakeholders, and state and city officials
    • Provide consultation and training for community partners related to refugee resettlement 
    • Prepare and submit proposals, budgets, and reports for government and private contracts
    • Ensure that contract reports are reviewed and submitted in a timely manner
    • Prepare internal monthly R&P reports for Finance Director
    • Support Program Managers in writing semi-annual and annual reports
    • Oversee PRM Monitoring, ORR Monitoring, and internal monitoring Staff Supervision and Training
    • Directly supervise Resettlement Program Managers (2)
    • Provide professional development to R&P staff through the creation of quarterly goals and provide accountability in reaching goals 
    • Oversee hiring and corrective measures as needed for all Resettlement staff
    • Conduct or delegate annual R&P/MG staff reviews
    • Ensure high quality, ethical service provision to all clients
    • Provide training to staff to ensure quality and consistency in service provision, documentation, and training compliance with government contracts
    • Create/update internal resettlement-related policies as needed
    • Conduct weekly department meeting Leadership
    • Work together with World Relief Spokane (WRS) Executive Director to embody and uphold the mission, vision, and values of the organization
    • Support the overall tone and culture of the office as set by WRS Executive Director
    • Proactively build unity internally and organization wide
    • Work with Executive Director and department Directors to ensure a healthy, collaborative working environment
    • Interact with WR staff and external partners, volunteers, and other agencies in a way that represents the WR brand and standards of conduct
    • Participate in meetings and present as requested by Executive Director, including all regular staff meetings, Weekly Director’s meeting, Monthly Leadership team meeting, Other meetings as requested;
    • Attend and represent World Relief Spokane at training and networking events locally and as requested by Executive Director and/or WR Home Office

Knowledge, Skills, & Abilities

    • A desire to serve refugees and immigrants in support of the mission of World Relief
    • Ability to supervise a multi-ethnic team
    • Ability to accomplish organizational and department goals with little supervision
    • Multi-lingual skills preferred
    • Excellent organizational skills and ability to multi-task effectively
    • Excellent written and oral communication skills in English
    • Intermediate computer knowledge, including MS Office and the ability to learn new programs
    • Flexibility in schedule and a desire to learn a must
    • Ability to perceive needs and initiate solutions to ensure effectiveness
    • Ability to engage in and coach others in healthy conflict resolution
    • Ability to engage in public speaking, sharing opinions in a leadership setting, and provide constructive feedback 
    • Proficiency with basic accounting functions related to budgets and expenditure tracking

Requirements

    • Mature and personal Christian faith
    • Committed to the mission, vision, and values of World Relief
    • Desire to serve and empower the Church to impact vulnerable communities
    • Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals For the Health of The Nation document
    • Bachelor’s degree (Master’s Degree preferred) in Social Work or other relevant field AND minimum 3 years of experience in refugee resettlement or related field
    • Minimum 3 years of experience supervising a professional team
    • Proven track record of successfully leading a team
    • Experience managing grants, preferably government grants
    • Current driver’s license AND clean driving record 
    • Authorization to legally work in the US
World Relief offers a competitive benefits package (25 hours + per week):
 
- Medical, Dental, Vision
- Offer 16 company Paid Holidays + 4 additional Personal days per year!
- Paid Sick and Vacation Time
- Paid Parental Leave (12 weeks for qualified employees)
- FSAs: Medical & Dependent Care, & Commuter Funding
- Supplemental Life Insurance (employee, spouse, and children)
- Critical Illness, Hospital Indemnity, and Accident insurance policies
- Legal Shield Insurance
 
World Relief pays 100% for eligible employees:
- Group Term Life (employee, spouse, and children)
- Long Term & Short-term Disability
- Accidental Death and Dismemberment (AD&D)
- Long Distance Travel Insurance
- Employee Assistance Program (EAP)
 
World Relief - Retirement:
- 401K & Roth
- WR matches up to 4%, then an additional quarter percent up to 10%
- Eligibility: Full Time (40 hours per week) is eligible after 3 months of employment. Part time is eligible after 1000 hours in a year. 
 
World Relief Discounts (Immediately Eligible):
- Verizon
- Pet Insurance through Nationwide
- Home and Auto insurance through Liberty Mutual
- Working Advantage Discount Program
- Active & Fit Gym Membership
 
World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.