Post Release Services Clinical Case Manager III Upstate SC
Greenville, SC / Spartanburg, SC
USPGMS/ US Ministries – US Resettlement Program /
Regular, Full-time /
Hybrid
POSITION SUMMARY:
Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?
If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.
The Urban Strategies (US) National Home Study (HS)/Post Release Services (PRS) Provider Program provides a culturally competent, holistic approach to home studies and social services for children and their sponsor. US ensures that quality assessments are made and that sponsors are able to meet the needs of the children while providing a safe environment for them upon release from ORR custody. Identifying where additional support, resources and psychoeducational assistance would be needed, US would initiate meaningful connections between external agencies, partners, social service providers, children, and sponsors, as relationships and opportunities for families continues to be built.
Role & Responsibilities
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The PRS CCM III must have experience in trauma informed care, child welfare practices, managing cases, and conducting home studies according to the requirements in the state where services are being provided.
- Must be skilled at writing professional, thorough assessments reports.
- PR CCM will have knowledge of local social services, community outreach and experience working with immigrant populations.
- The PRS CCM III provides intensive clinical case management services and is knowledgeable in family preservation, kinship care, and has experience in connecting and collaborating with local resource providers in providing post release services for children and their sponsor.
- Manages an assigned caseload (fluctuates) of post release services (Level III).
- Complies with US and ORR policies, procedures, and mandated timeframes.
- Schedules and conducts interviews with care provider staff, children, and sponsors.
- Assesses safety on an ongoing basis, and identifies, verifies, and makes recommendations in areas where additional support, resources, and information may be needed to meet a child’s needs.
- Maintains telephone contact and conducts virtual and in-person home visits with children and sponsors.
- Provides crisis intervention services directly, safety planning as needed, and connects family to services to ensure child’s safety and well-being in a crisis.
- Collaborates with children and sponsors, as well as available informal support and access to resources, to develop a plan to ensure the safety of the child and family.
- Acts as a point of contact or liaison for the child, sponsor, and external agencies.
- Utilizes trauma focused approaches and therapeutic support to children and families with significant needs.
- Provides culturally and linguistically appropriate services and comprehensive clinical case management services through screenings, assessments, evaluations, and providing psychoeducation to children and their sponsor.
- Maintains appropriate documentation, safeguards confidential records, and protects personally identifiable information according to program regulations.
- Identifies and reports concerns related to children and sponsors, life changing events and significant incidences to the supervisor and ORR.
- Acts as a mandated reporter and reports abuse/neglect to child protective services.
- Participates in training, meetings, and maintains quality improvement initiatives as recommended.
- This role requires travel to conduct in person post release home visits in surrounding locations in the United States.
- May include working evenings and weekends to meet required timeframes.
- Related duties as assigned and may be revised as needed to meet program needs.
Knowledge, Skills, & Abilities
- Effective communication and interpersonal skills to successfully interact with families, caseworkers, and other stakeholders.
- Ability to handle sensitive and confidential information with discretion.
- Fluent in English and Spanish (verbal/written) required.
- Proficiency in Microsoft Office and data entry systems.
- A valid driver's license, available to travel to conduct in person visits and to different areas or regions nationally.
Requirements
- Mature and personal Christian faith
- Committed to the mission, vision, and values of World Relief
- Desire to serve and empower the Church to impact vulnerable communities
- Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals For the Health of The Nation document
- Up to 50% domestic travel only required
- Experience in providing Post Release Services and working with immigrant populations.
- Master of Social Work (MSW) or an equivalent degree in psychology, sociology, or other behavioral science or social service field; or relevant behavioral science in which direct clinical experience is a program requirement; or a bachelor’s in one of the aforesaid fields with at least 5 years of clinical experience and may be licensed eligible.
- Fluency in Spanish required
- All employees must pass a mandatory criminal background check and a bilingual language test for positions that require them.
- Employment is conditional pending satisfactory results of all required tests and background checks.
- Periodic physical examinations and TB clearances will be required, if hired. *Some positions governed by Service Contract Act guidelines.
World Relief offers a competitive benefits package (25 hours + per week):
- Medical, Dental, Vision
- Offer 16 company Paid Holidays + 4 additional Personal days per year!
- Paid Sick and Vacation Time
- Paid Parental Leave (12 weeks for qualified employees)
- FSAs: Medical & Dependent Care, & Commuter Funding
- Supplemental Life Insurance (employee, spouse, and children)
- Critical Illness, Hospital Indemnity, and Accident insurance policies
- Legal Shield Insurance
World Relief pays 100% for eligible employees:
- Group Term Life (employee, spouse, and children)
- Long Term & Short-term Disability
- Accidental Death and Dismemberment (AD&D)
- Long Distance Travel Insurance
- Employee Assistance Program (EAP)
World Relief - Retirement:
- 401K & Roth
- WR matches up to 4%, then an additional quarter percent up to 10%
- Eligibility: Full Time (40 hours per week) is eligible after 3 months of employment. Part time is eligible after 1000 hours in a year.
World Relief Discounts (Immediately Eligible):
- Verizon
- Pet Insurance through Nationwide
- Home and Auto insurance through Liberty Mutual
- Working Advantage Discount Program
- Active & Fit Gym Membership
World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.
