Integrated Community Coordinator
Greenville, SC
US Programs – Human Services /
Regular, Part-time /
On-site
Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?
If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.
At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering.
If you’re looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today.
ORGANIZATION SUMMARY
World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish.
Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.
This position is reliant upon funding and may be subject to modification or termination based on resource availability.
POSITION SUMMARY:
This position, under the supervision of the Programs Director, is primarily responsible for supporting newly arriving immigrants and refugees in accessing essential public benefits and services. This position plays a key role in a walk-in, trauma-informed model of care, ensuring timely documentation, service coordination, and community referrals. The coordinator facilitates integrated service delivery that promotes client access, stability, and long-term self-sufficiency.
ROLE & RESPONSIBILITIES:
- Contribute to a low-barrier, trauma-informed walk-in service model by providing respectful, client-centered support and flexible service coordination.
- Meeting with clients to conduct Safety & Needs Screening and provide direct client support to eligible immigrants and refugees
- Assist clients in completing and submitting accurate and timely applications for South Carolina state benefits (e.g., SNAP, TANF, Medicaid).
- Monitor application status, track approvals and delays, and support clients in navigating benefit renewals or resolving barriers to access.
- Communicate with the State Refugee Coordinator and relevant agencies to advocate for timely processing and address systemic delays or discrepancies.
- Upload and maintain accurate client records, including application documents and status updates, in the Dynamics database
- Collaborate with caseworkers, program staff and volunteers to ensure coordinated care across benefits, housing, ILS, and travel loan services.
- Support and manage assigned volunteers supporting walk-in service model of care in the Greenville and Spartanburg offices.
JOB REQUIREMENTS:
- Mature and personal Christian faith
- Committed to the mission, vision, and values of World Relief
- Desire to serve and empower the Church to impact vulnerable communities
- Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals For the Health of The Nation document
- Maintain accurate records of client files and case notes.
- Participate in Home Office meetings (when applicable) and trainings
- Actively participate in office meetings, staff development opportunities, program trainings, community activities, and organizational events
- Provide occasional support to other team members or volunteers, as needed.
- Perform other duties as assigned by supervisor to support holistic client services.
- Valid driver’s license, regular access to vehicle, and ability/willingness to drive 15-passenger van required
PREFERRED QUALIFICATIONS:
- Personal Christian faith and a heart for service to vulnerable people
- Cross-cultural experience desired College degree and background in social services or case management preferred
- MS Office skills preferred
- Highly self-motivated with strong follow-through and problem-solving skills
- Ability to work remotely with internet access required Occasional evenings or weekends required
World Relief offers a competitive benefits package and employee discount program for full-time and part-time employees.
World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.
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Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.
