Resettlement Associate (Preferred Communities)

Durham, NC
USPGMS/ US Ministries – US Refugee Services /
Regular, Full-time /
On-site
POSITION SUMMARY:
Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten?  Do you believe in our calling as Christians to welcome the least of these and love our neighbor?

If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.

The Resettlement Associate provides critical support to the Resettlement Preferred Communities team, primarily through direct client services.  This includes assistance navigating health care, the Department of Social Services and other community resources, as well as individual coaching to help clients meet the goals of their service plans.  This is a full time, grant funded opportunity, which may end September 30, 2024.

Compensation: $18-$19 per hour

Role & Responsibilities

    • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    • Provide case support to newly arrived refugees, under the supervision of Preferred Communities case workers.
    • Assist newly arrived refugees to navigate appointments and community resources.
    • Provide transportation to/from essential appointments.
    • Provide individual coaching to refugees on a variety of topics related to self-sufficiency and integration.
    • Administrative tasks, including completing online applications, maintaining case files, recording case notes and data entry.
    • Other duties as assigned

Knowledge, Skills, & Abilities

    • Preferred bilingual in English and a language of WRD’s service population (Arabic, Pashto, Dari, Swahili, Kinyarwanda, Burmese, Sango or Tigrinya.)
    • Six months’ professional experience serving refugees and/or immigrants
    • Basic proficiency MS Office programs
    • Intermediate speed typing skills (30-40 words per minute)
    • Detail oriented and able to juggle multiple tasks and demands 
    • Enjoy working in a fast paced, challenging, and multi-cultural environment. 
    • Able to work well with others in a professional, friendly, and flexible manner.
    • Ability to problem solve independently and improve office functions independently 

Requirements

World Relief offers a competitive benefits package (25 hours + per week):
 
- Medical, Dental, Vision
- Offer 16 company Paid Holidays + 4 additional Personal days per year!
- Paid Sick and Vacation Time
- Paid Parental Leave (12 weeks for qualified employees)
- FSAs: Medical & Dependent Care, & Commuter Funding
- Supplemental Life Insurance (employee, spouse, and children)
- Critical Illness, Hospital Indemnity, and Accident insurance policies
- Legal Shield Insurance
 
World Relief pays 100% for eligible employees:
- Group Term Life (employee, spouse, and children)
- Long Term & Short-term Disability
- Accidental Death and Dismemberment (AD&D)
- Long Distance Travel Insurance
- Employee Assistance Program (EAP)
 
World Relief - Retirement:
- 401K & Roth
- WR matches up to 4%, then an additional quarter percent up to 10%
- Eligibility: Full Time (40 hours per week) is eligible after 3 months of employment. Part time is eligible after 1000 hours in a year. 
 
World Relief Discounts (Immediately Eligible):
- Verizon
- Pet Insurance through Nationwide
- Home and Auto insurance through Liberty Mutual
- Working Advantage Discount Program
- Active & Fit Gym Membership
 
World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.