Administrative Intake Specialist (Part-time) - 2025136
Carol Stream, IL
US Programs – Behavioral Health & Wellness /
Regular, Part-time /
Hybrid
Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?
If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.
At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering.
If you’re looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today.
ORGANIZATION SUMMARY
World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish.
Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.
This position is reliant upon funding and may be subject to modification or termination based on resource availability.
POSITION SUMMARY:
This role provides wrap around administrative support to the counseling center through both administrative and client-facing roles.
ROLE & RESPONSIBILITIES:
- Conduct initial intakes, including conducting initials screenings using RHS-15.
- Manage Database (EHR), including entering data, updating forms and systems, and supporting policy development in partnership with director.
- Participate in data tracking and reporting in partnership with director.
- Act as HIPAA security/privacy officer, ensuring existing HIPAA policies are understood and enforced effectively in partnership with the director and managed IT support.
- Provide other administrative support including updating staff handbook, uploading PHI into Ritten.io, tracking and ordering office supplies.
- Manage client transportation routes. Willingness to drive to clients' homes when required to collect intake information.
JOB REQUIREMENTS:
- Mature and personal Christian faith
- Committed to the mission, vision, and values of World Relief
- Desire to serve and empower the Church to impact vulnerable communities
- Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals For the Health of The Nation document
- Ability to communicate with clients from relational, trauma-informed perspective.
- Ability to communicate effectively cross-culturally and with use of interpreters
- Strong administrative skills
- Ability to self-start and creatively problem solve
- Ability to develop and implement systems and processes, general familiarity with IT systems and software
- Valid Driver's License
PREFERRED QUALIFICATIONS:
- Relational skills
- Basic understanding of therapeutic relationships and therapeutic communication
- Organizational skills
- Ability to develop systems and processes
- General knowledge and ability to navigate IT systems and software
- Multiple spoken languages preferred
$20 - $22 an hour
World Relief offers a competitive benefits package and employee discount program for full-time and part-time employees.
World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.
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Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.
