Housing Coordinator - 2024038

Austin, TX
USPGMS/ US Ministries – US Resettlement Program /
Regular, Full-time /
Hybrid
POSITION SUMMARY:
Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten?  Do you believe in our calling as Christians to welcome the least of these and love our neighbor?

If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.

World Relief seeks a Housing Coordinator. The Housing Coordinator is in charge of locating and securing safe, sanitary, and affordable housing for newly arrived refugees and asylees. Acting as a go between for participants and apartment complexes, while maintaining strong relationships with local landlords in order to be aware of current availability. Update caseworkers as clients move forward with housing options and prepare the necessary funds required for move-ins. Advocating on behalf of the refugee communities by educating landlords about World Relief’s programs and attending local housing taskforce meetings.

Role & Responsibilities

    • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
    • Secure housing for newly arrived refugees in conjunction with established refugee communities
    • Advocate for refugee tenants, serving as a cultural broker between landlords and tenants
    • Educate landlords and apartment managers about World Relief and refugees as well as refugee programs
    • Maintain healthy relationships with existing apartment partners and build new relationships with additional apartments
    • Communicate with apartment managers and maintenance staff to ensure that apartments are ready and in appropriately good condition in time for arrivals
    • Set up apartments with the collected household items for new refugee arrivals in a timely fashion
    • Ensure that accurate financial records are kept and all necessary copies are given to caseworkers and the office bookkeeper
    • Maintain and organize storage areas
    • Other related tasks as assigned

Knowledge, Skills, & Abilities

    • A desire to serve refugees in support of the mission of World Relief
    • Strong relationship management skills and experience
    • Strong sales and negotiation skills
    • Good communication, customer service and organizational skills
    • Experience working in multicultural settings required
    • Ability to multi-task, improvise, schedule and adapt along with changing circumstances
    • Self-motivated worker with the ability to demonstrate initiative and work well as part of a team
    • Ability to work and communicate well with diverse groups of people
    • Flexibility in schedule and ability to coordinate and prioritize multiple tasks
    • Intermediate computer knowledge, including MS Office and the ability to learn new programs (previous experience with databases desired)
    • Bachelor’s degree in related field preferred
    • Ability to lift at least 50 pound multiple times required
    • Knowledge of a second language preferred, but not required
    • Previous real estate and property management experience preferred

Requirements

$23 - $25 an hour
Commensurate with experience
World Relief offers a competitive benefits package (25 hours + per week):
 
- Medical, Dental, Vision
- Offer 16 company Paid Holidays + 4 additional Personal days per year!
- Paid Sick and Vacation Time
- Paid Parental Leave (12 weeks for qualified employees)
- FSAs: Medical & Dependent Care, & Commuter Funding
- Supplemental Life Insurance (employee, spouse, and children)
- Critical Illness, Hospital Indemnity, and Accident insurance policies
- Legal Shield Insurance
 
World Relief pays 100% for eligible employees:
- Group Term Life (employee, spouse, and children)
- Long Term & Short-term Disability
- Accidental Death and Dismemberment (AD&D)
- Long Distance Travel Insurance
- Employee Assistance Program (EAP)
 
World Relief - Retirement:
- 401K & Roth
- WR matches up to 4%, then an additional quarter percent up to 10%
- Eligibility: Full Time (40 hours per week) is eligible after 3 months of employment. Part time is eligible after 1000 hours in a year. 
 
World Relief Discounts (Immediately Eligible):
- Verizon
- Pet Insurance through Nationwide
- Home and Auto insurance through Liberty Mutual
- Working Advantage Discount Program
- Active & Fit Gym Membership
 
World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.