Refugee Health Coordinator (Part Time) - 2024089
Carol Stream, IL
USPGMS/ US Ministries – US Resettlement Program /
Regular, Part-time /
On-site
ORGANIZATION SUMMARY:
World Relief is a global Christian humanitarian organization that is fighting for change that lasts, right here in the U.S. and across the globe. We bring sustainable solutions to the world’s greatest problems – disasters, extreme poverty, violence, oppression, and mass displacement. The organization is approximately 75 years old and has worked in over 100 countries around the world since its founding.
In the United States, we come alongside local churches, community organizations and hundreds of individual volunteers to support newly arriving refugee and other immigrant families. Today, we are proud to partner with over 6,000 local churches, and 95,000 volunteers globally to bring hope, healing and transformation to the most vulnerable.
POSITION SUMMARY:
Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?
If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.
World Relief seeks a Refugee Health Coordinator. This position will be responsible for assisting refugees and immigrants to obtain their Initial Health Screening, establish a primary care provider, and help with follow up care. This position will work closely with the transportation volunteers, the Refuge Health Specialist, and Family Health Specialist. The position requires a significant amount of driving and admin work, and is based in Carol Stream but requires client visits throughout DuPage, Kane, Will and surrounding counties. This part time role is 30 hours per week.
Role & Responsibilities
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Schedule health screening appointments for refugee clients within 30 days of arrival, and all others (asylees, secondary migrants) within 90 days of eligibility
- Provide transportation and manage transportation logistics for initial health screening, follow up health screening, chest x-rays, and other health screening related appointments.
- Ensure clients understand the importance of staying up-to-date with immunizations and how to schedule ongoing immunization appointments while helping clients address barriers to care
- Ensure good communication with the health screening clinic and attend bi-monthly meetings to discuss collaboration and client coordination
- Coordinate with health screening clinic to obtain referrals for follow-up appointments and communicate with clients about ongoing follow-up care, ensuring each family understands how to follow through with scheduling and getting to their ongoing appointments independently
- Assist clients with scheduling appointments and identifying methods of transportation to/from providers for clients without access to personal and/or public transportation
- Refer clients to Family Health Specialist when clients with complex medical conditions are in need of ongoing medical specialists
- Other duties as assigned
- Provide hands-on orientation to clients about the U.S. health care system through each appointment, including proper filling and following of prescription instructions
- Assist with the maintenance of a medical resource binder for distribution to clients
- Provide preventative care and education as needed
- Maintain timely and accurate client files, case notes, and reporting records
- Actively participate in department meetings, staff development opportunities, program trainings, community activities, and organizational events
- Complete Skills Progress Assessments for each family
- Provide supervision and accountability for department interns when assigned
- Work closely with internal service teams and external service providers to ensure comprehensive service provision
- Collaborate with volunteers and Volunteer Services staff to support the work of volunteers engaging with clients to meet the goals of the client’s service plan
Initial Health Screening Coordination:
Medical Care Coordination:
Health Care Orientation:
Administrative Responsibilities:
Knowledge, Skills, & Abilities
- Highly self-motivated with strong follow-through and ability to work independently
- Well organized, with an ability to manage concurrent deadlines and priorities and meet deadlines
- Holds a learner’s posture with a strong ability to work collaboratively with others
- Direct-service experience with vulnerable populations preferred
- Strong interpersonal and verbal communication skills
- Able to communicate well with limited English-speaking clients and with health care professionals
- Ability to respond well to changes in plans; good problem solving and conflict management skills
- Highly diplomatic and personable, while demonstrating clear, results-oriented communication skills
- Experience in public health preferred
Requirements
- Mature and personal Christian faith
- Committed to the mission, vision, and values of World Relief
- Desire to serve and empower the Church to impact vulnerable communities
- Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals For the Health of The Nation document
- Four-year degree from accredited University preferred
- Fluency in Burmese, Arabic, Farsi, or Swahili strongly preferred
- Valid Driver’s License & access to a vehicle; ability and willingness to drive 15-passenger van
- Regular travel is required (client’s home and aiding in the connection to other service providers)
- Occasional early mornings, evenings or weekends required
$19 - $23 an hour
Commensurate with experience
World Relief offers a competitive benefits package (25 hours + per week):
- Medical, Dental, Vision
- Offer 16 company Paid Holidays + 4 additional Personal days per year!
- Paid Sick and Vacation Time
- Paid Parental Leave (12 weeks for qualified employees)
- FSAs: Medical & Dependent Care, & Commuter Funding
- Supplemental Life Insurance (employee, spouse, and children)
- Critical Illness, Hospital Indemnity, and Accident insurance policies
- Legal Shield Insurance
World Relief pays 100% for eligible employees:
- Group Term Life (employee, spouse, and children)
- Long Term & Short-term Disability
- Accidental Death and Dismemberment (AD&D)
- Long Distance Travel Insurance
World Relief offers a competitive benefits package for Part-time positions (less than 25 hours per week):
- Offer 16 Paid Holidays
- Sick time available as required by state/local law
All part-time employees are eligible for the following benefits:
- Employee Assistance Program (EAP)
World Relief - Retirement:
- Eligibility: After 1000 hours in a year
- Automatically enrolled at 4%
- 401K & Roth through Fidelity
- WR matches up to 4%, then an additional quarter percent up to 10%
World Relief Discounts (Immediately Eligible):
- Verizon
- Pet Insurance through Nationwide
- Home and Auto insurance through Liberty Mutual
- Working Advantage Discount Program
- Active & Fit Gym Membership
World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
· While performing the duties of this job, the employee is required to have ordinary ambulatory skills sufficient to visit other locations
· The ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of 10-15 pounds.
· Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read application information.
· The employee frequently is required to sit, reach with hands and arms, talk and hear.
WORK ENVIRONMENT:
· General office setting. World Relief also offers hybrid and remote schedules for limited positions.
· Great lengths of time working on computer, reading from computer screen, entering information, standing at copier or fax machine, and some time on the phone or in virtual meetings may be required.
· Year-end archiving activities involve repeated lifting and bending.
· Physical, emotional and intellectual demands
· Equipment used: Employee computer (desktop or laptop), printer, and copier.
· All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Individuals may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodation. This position description is not all-inclusive and is always under review.
We are proud to be an EEO/AA employer M/F/D/V.
For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.
Legal Background in the United States
World Relief is both an equal opportunity employer and a faith-based religious organization. World Relief strictly prohibits and does not tolerate unlawful discrimination against employees on the basis of person’s race, color, sex, national origin, age, disability, genetic information, or any other characteristic protected under applicable federal, state, or local law, which does not conflict with the protections afforded World Relief as a faith-based employer.
In addition, physical or mental limitations will not be a factor in the application of World Relief's employment policies or employee practices, except for those situations in which occupational requirement make consideration of such factors necessary.
Pursuant to the Civil Rights Act of 1964, Section 702 (42 U.S.C. 2000e 1(a) World Relief has the right to, and does, hire only candidates who agree with World Relief’s Statement of Faith.
