Church and Community Engagement Manager - 2024220

Fort Worth, TX
US Programs – General /
Regular, Full-time /
World Relief is a global Christian humanitarian organization that is fighting for change that lasts, right here in the U.S. and across the globe. We bring sustainable solutions to the world’s greatest problems – disasters, extreme poverty, violence, oppression, and mass displacement. The organization is approximately 75 years old and has worked in over 100 countries around the world since its founding.
In the United States, we come alongside local churches, community organizations and hundreds of individual volunteers to support newly arriving refugee and other immigrant families. Today, we are proud to partner with over 6,000 local churches, and 95,000 volunteers globally to bring hope, healing and transformation to the most vulnerable.

Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten?  Do you believe in our calling as Christians to welcome the least of these and love our neighbor?

If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.

World Relief seeks a Church and Community Engagement Manager. World Relief’s mission is to boldly engage the world’s greatest crises in partnership with the church. One of the key ways that World Relief accomplishes this mission is by equipping church leaders, teams, individual volunteers, and staff to collaborate together to serve the most vulnerable in their own communities. This role will oversee church and community engagement strategy and goals for the Fort Worth office, while ensuring collaboration and synergy with other program areas and greater breadth and depth of church and community relationships.

Role & Responsibilities

    • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    • This role is responsible for supervising others and includes responsibilities consistent with supervising employees including but not limited to monitoring daily work activities, tracking and approving timesheets including approving time off, monitoring performance including entering goals, progress check-ins, and weekly or bi-weekly check-ins, documenting performance concerns, entering staff promotions, transitions, and separations in HRIS within required time frame. Managers at World Relief are also considered spiritual leaders and are expected to lead staff in a manner consistent with our Christian values including but not limited to praying with staff, leading devotionals, and fostering a Christian environment in interactions with staff throughout World Relief.

    • Collaborate with the Regional Director of CCE to bring healthy, reproducible growth to the Fort Worth office’s CCE efforts
    • Develop and implement local strategies for church mobilization, volunteer engagement, gift in-kind, and advocacy
    • Ensure that Fort Worth CCE staff are equipped to reach long-term goals and short-term projects by implementing clear timelines, responsibilities, and accountabilities
    • Collaborate with Development and Marketing staff to develop recruitment and communication strategies for CCE efforts

    • Evaluation
    • Equip and train Fort Worth CCE staff to become fundamentally sound in CCE practices
    • Regularly develop and assess metrics across CCE activities for reports and presentations to the Regional Director and other stakeholders
    • Collaborate with the Regional Director of CCE to evaluate results and adapt local strategy throughout the year

    • Team Management
    • Provide coaching and supervision to Fort Worth CCE staff, investing in the development of individual and team performance
    • Support the onboarding and training of new team members
    • Ensure local staff and activities are connected to national CCE counterparts Church Mobilization
    • Develop and assess local church mobilization strategy for effective church partnerships
    • Support the Church Mobilizer in growing and maintaining church relationships that support transformational impact in these areas: Equipping, Serving, Advocating, and Giving
    • Represent World Relief at church outreach events or speaking engagements, on occasion

    • Volunteer Engagement
    • Support volunteer coordination staff in volunteer recruitment, training, coaching and retention efforts
    • Champion the role of volunteers for the office, and ensure staff understanding about volunteers’ vital role with WR’s work continues to grow
    • Guide implementation and scaling of the Good Neighbor Team program
    • Provide accountability for meeting volunteer engagement standards and goals
    • Guide the development and implementation of the Good Neighbor Ambassador program
    • In-Kind Goods & Services
    • Support the In-Kind Goods & Services Coordinator in developing an effective outreach and donor appreciation strategy for in-kind goods
    • Guide and scale World Relief’s local community partnerships to support program initiatives

Knowledge, Skills, & Abilities

    • Minimum 3-5 years of experience in volunteer management, church relations, or community engagement.
    • Strong people management skills, with a passion for working through a team to engage stakeholders with giving opportunities.
    • Possess excellent communication skills and emotional intelligence, with the ability to step into challenging interpersonal situations and address conflict
    • Confidence and cultural sensitivity to effectively engage colleagues from every area of the organization.
    • Highly organized with the ability to navigate competing priorities and meet concurrent objectives.
    • Excellent problem-solving abilities with an ability to “think outside the box” on a frequent basis.
    • Experience launching and growing new initiatives
    • Fluent in Microsoft Office 365 applications
    • Previous supervisory skills are preferred


$26 - $28 an hour
World Relief offers a competitive benefits package (25 hours + per week):
- Medical, Dental, Vision
- Offer 16 company Paid Holidays + 4 additional Personal days per year!
- Paid Sick and Vacation Time
- Paid Parental Leave (12 weeks for qualified employees)
- FSAs: Medical & Dependent Care, & Commuter Funding
- Supplemental Life Insurance (employee, spouse, and children)
- Critical Illness, Hospital Indemnity, and Accident insurance policies
- Legal Shield Insurance
World Relief pays 100% for eligible employees:
- Group Term Life (employee, spouse, and children)
- Long Term & Short-term Disability
- Accidental Death and Dismemberment (AD&D)
- Long Distance Travel Insurance
- Employee Assistance Program (EAP)
World Relief - Retirement:
- 401K & Roth
- WR matches up to 4%, then an additional quarter percent up to 10%
- Eligibility: Full Time (40 hours per week) is eligible after 3 months of employment. Part time is eligible after 1000 hours in a year. 
World Relief Discounts (Immediately Eligible):
- Verizon
- Pet Insurance through Nationwide
- Home and Auto insurance through Liberty Mutual
- Working Advantage Discount Program
- Active & Fit Gym Membership

Hybrid Schedule: 3 days in the office, 2 work from home days
World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
·         While performing the duties of this job, the employee is required to have ordinary ambulatory skills sufficient to visit other locations
·         The ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of 10-15 pounds.
·         Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read application information.
·         The employee frequently is required to sit, reach with hands and arms, talk and hear.
·         General office setting. World Relief also offers hybrid and remote schedules for limited positions.
·         Great lengths of time working on computer, reading from computer screen, entering information, standing at copier or fax machine, and some time on the phone or in virtual meetings may be required.
·         Year-end archiving activities involve repeated lifting and bending.
·         Physical, emotional and intellectual demands
·         Equipment used: Employee computer (desktop or laptop), printer, and copier.
·         All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Individuals may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodation. This position description is not all-inclusive and is always under review.
We are proud to be an EEO/AA employer M/F/D/V.
For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.
Legal Background in the United States
World Relief is both an equal opportunity employer and a faith-based religious organization. World Relief strictly prohibits and does not tolerate unlawful discrimination against employees on the basis of person’s race, color, sex, national origin, age, disability, genetic information, or any other characteristic protected under applicable federal, state, or local law, which does not conflict with the protections afforded World Relief as a faith-based employer.  
In addition, physical or mental limitations will not be a factor in the application of World Relief's employment policies or employee practices, except for those situations in which occupational requirement make consideration of such factors necessary.
Pursuant to the Civil Rights Act of 1964, Section 702 (42 U.S.C. 2000e 1(a) World Relief has the right to, and does, hire only candidates who agree with World Relief’s Statement of Faith.