Health Services Specialist - 2024015
Eau Claire, WI
USPGMS/ US Ministries – US Refugee Services /
Regular, Full-time /
On-site
POSITION SUMMARY:
Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?
If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.
World Relief seeks a Health Services Specialist to establish and coordinate health care for program participants with refugee backgrounds and assist participants in overcoming barriers to assuming responsibility for their families’ health needs. This position will also assist with general resettlement activities including transportation to appointments, enrollment in benefits, connections to community resources, etc.
Role & Responsibilities
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Establish and maintain relationships with local medical providers willing to provide initial health screenings and establish primary care for newly arrived refugee program participants
- Schedule and coordinate details for medical appointments for newly arrived program participants
- Collect and file after visit summaries for proof of completion of initial health screenings
- Coordinate follow-up appointments and appropriate referrals for newly arrived program participants
- Implement a transition process for program participants to begin assuming responsibility for the scheduling and coordination of their own appointments
- Develop and provide health education classes, including administering pre- and post-assessments to evaluate effectiveness of sessions
- Provide transportation to program participants for medical, benefit enrollment, and other essential appointments
- Conduct program participant home visits to assess well-being and immediate needs
- Assist in other resettlement activities, as needed, including but not limited to: preparing homes for new arrivals, grocery shopping with program participants, coordinating non-medical appointments, providing cultural orientation
- Maintain confidential documentation, case notes, and client data utilizing appropriate World Relief and grant program databases
- Complete grant program reports documenting participant progress and challenges
- Other duties as assigned
Knowledge, Skills, & Abilities
- Fluent in Arabic, Dari, Kinyarwanda, Spanish, French, Swahili, or Ukrainian, preferred
- Associate/Bachelor’s Degree
- Experience working cross-culturally and have some working knowledge of refugee health-related topics
- Experience navigating complex healthcare systems and advocating on behalf of vulnerable populations needing access to healthcare, preferred
Requirements
- Mature and personal Christian faith
- Committed to the mission, vision, and values of World Relief
- Desire to serve and empower the Church to impact vulnerable communities
- Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals For the Health of The Nation document
- Ability to drive personal vehicle and a clean driving record
$20 - $23 an hour
Commensurate with experience
World Relief offers a competitive benefits package (25 hours + per week):
- Medical, Dental, Vision
- Offer 16 company Paid Holidays + 4 additional Personal days per year!
- Paid Sick and Vacation Time
- Paid Parental Leave (12 weeks for qualified employees)
- FSAs: Medical & Dependent Care, & Commuter Funding
- Supplemental Life Insurance (employee, spouse, and children)
- Critical Illness, Hospital Indemnity, and Accident insurance policies
- Legal Shield Insurance
World Relief pays 100% for eligible employees:
- Group Term Life (employee, spouse, and children)
- Long Term & Short-term Disability
- Accidental Death and Dismemberment (AD&D)
- Long Distance Travel Insurance
- Employee Assistance Program (EAP)
World Relief - Retirement:
- 401K & Roth
- WR matches up to 4%, then an additional quarter percent up to 10%
- Eligibility: Full Time (40 hours per week) is eligible after 3 months of employment. Part time is eligible after 1000 hours in a year.
World Relief Discounts (Immediately Eligible):
- Verizon
- Pet Insurance through Nationwide
- Home and Auto insurance through Liberty Mutual
- Working Advantage Discount Program
- Active & Fit Gym Membership
World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.
