Post Release Services Clinical Case Manager II
Greenville, SC / Spartanburg, SC
USPGMS/ US Ministries – US Resettlement Program /
Regular, Full-time /
On-site
POSITION SUMMARY:
Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?
If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.
The Urban Strategies (US) National Home Study (HS)/Post Release Services (PRS) Provider Program provides a culturally competent, holistic approach to home studies and social services for children and their sponsor. US ensures that quality assessments are made and that sponsors are able to meet the needs of the children while providing a safe environment for them upon release from ORR custody. Identifying where additional support, resources and psychoeducational assistance would be needed, US would initiate meaningful connections between external agencies, partners, social service providers, children, and sponsors, as relationships and opportunities for families continues to be built.
Role & Responsibilities
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The PRS Clinical Case Manager must have experience in trauma informed care, child welfare practices, and managing clinical cases.
- Must be skilled at writing professional, thorough assessments reports.
- PRS Case Manager will have knowledge of local social services, community outreach and experience working with diverse populations.
- Clinical Case Manager is knowledgeable in family preservation, kinship care, and has experience in connecting and collaborating with local resource providers in providing post release services for children and their sponsor.
- ESSENTIAL RESPONSIBILITIES:
- Manages an assigned caseload (fluctuates) of post release services (Levels II) only.
- May assist in completing comprehensive home study reports to assess risk, safety, and appropriate placement of children.
- Complies with US and ORR policies, procedures, and mandated timeframes.
- Collaborates with care providers in verifying and assessing whether additional information may be necessary to determine successful sponsorship.
- Evaluates the prospective sponsor’s ability to provide appropriate care and a safe living environment for the child.
- Assesses, identifies, verifies, and makes recommendations in areas where additional support, resources, or information may be needed to meet a child’s needs and provisions of a safe environment.
- Maintains telephone contact and conducts virtual and in-person home visits with children and sponsors.
- Utilizes trauma focused approaches and brief therapeutic techniques to work with children and their sponsor.
- Continues on-going clinical case management services through assessments, planning, evaluating, facilitating, and providing psychoeducation to children and their sponsor.
- Maintains appropriate documentation, safeguards confidential records, and protects personally identifiable information according to program regulations.
- Identifies and reports concerns related to children and sponsors, life changing events and significant incidences to the program manager and ORR.
- Acts as a mandated reporter and reports abuse/neglect to child protective services.
- Participates in training, meetings, and maintains quality improvement initiatives as recommended.
- This role requires travel to conduct in person home study and post release visits in surrounding locations in the United States.
- May include working evenings and weekends to meet required timeframes.
- Related duties as assigned and may be revised as needed to meet program needs.
Knowledge, Skills, & Abilities
- Must be skilled in writing professional, thorough assessment reports and experience working with immigrant populations and has provided trauma informed clinical interventions for youth.
- Knowledge of family preservation, kinship care, trauma informed practices, child welfare policies and procedures, and relevant state and federal laws and regulations.
- Effective communication and interpersonal skills to successfully interact with families, caseworkers, and other stakeholders.
- Ability to handle sensitive and confidential information with discretion.
- Fluent in English and Spanish (verbal/written).
- Proficiency in Microsoft Office and data entry systems.
- A valid driver's license, available to travel to conduct in person visits and to different areas or regions nationally.
Requirements
- Mature and personal Christian faith
- Committed to the mission, vision, and values of World Relief
- Desire to serve and empower the Church to impact vulnerable communities
- Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals For the Health of The Nation document
- A Bachelor of Social Work (BSW) or an equivalent degree in education, psychology, sociology, or other behavioral science or social service field.
- Must have at least 1 year experience in case management.
- Fluency in Spanish required
- All employees must pass a mandatory criminal background check and a bilingual language test for positions that require them.
- Employment is conditional pending satisfactory results of all required tests and background checks.
- Periodic physical examinations and TB clearances will be required, if hired. *Some positions governed by Service Contract Act guidelines.
- Up to 50% domestic travel only required
World Relief offers a competitive benefits package (25 hours + per week):
- Medical, Dental, Vision
- Offer 16 company Paid Holidays + 4 additional Personal days per year!
- Paid Sick and Vacation Time
- Paid Parental Leave (12 weeks for qualified employees)
- FSAs: Medical & Dependent Care, & Commuter Funding
- Supplemental Life Insurance (employee, spouse, and children)
- Critical Illness, Hospital Indemnity, and Accident insurance policies
- Legal Shield Insurance
World Relief pays 100% for eligible employees:
- Group Term Life (employee, spouse, and children)
- Long Term & Short-term Disability
- Accidental Death and Dismemberment (AD&D)
- Long Distance Travel Insurance
- Employee Assistance Program (EAP)
World Relief - Retirement:
- 401K & Roth
- WR matches up to 4%, then an additional quarter percent up to 10%
- Eligibility: Full Time (40 hours per week) is eligible after 3 months of employment. Part time is eligible after 1000 hours in a year.
World Relief Discounts (Immediately Eligible):
- Verizon
- Pet Insurance through Nationwide
- Home and Auto insurance through Liberty Mutual
- Working Advantage Discount Program
- Active & Fit Gym Membership
World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.
