System Administrator 1
Annapolis Junction, Maryland
QK Team /
System/Network Administration (Full-Time) /
On-site
Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT
system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations,
monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides
Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the
escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.
Capabilities
- Provide support for implementation, troubleshooting and maintenance of IT systems
- Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
- Manage the daily activities of configuration and operation of IT systems
- Provide assistance to users in accessing and using IT systems
- Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
- Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
- Provide support for the escalation and communication of status to agency management and internal customers
- Optimize system operations and resource utilization, and perform system capacity analysis and planning
Required Qualifications
- TS/SCI with Agency Appropriate Polygraph
- Five (5) years experience as a SA in programs and contracts of similar scope, type, and complexity is required.
- Bachelor’s degree in a technical discipline from an accredited college or university is required
- Five (5) years of additional SA experience may be substituted for a bachelor’s degree.
- IAT level II baseline certification as defined by DoD 8570.01-M is required.
Required Technical Skills
- Linux (Red Hat), Saison, and Ansible
Wyetech, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
