System Administrator 3
Annapolis Junction, Maryland
KR Team /
System/Network Administration (Full-Time) /
On-site
Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.
Capabilities
- Provides day to day systems administration and support of production and non-production environments in accordance with agency IT policy and Guidelines.
- Manages the support and maintenance of the CentOS and RedHat Enterprise Linux Operating System environments.
- Manages and troubleshoots activities associated with systems maintenance tasks such as system backups, recovery and file system maintenance.
- Manages and troubleshoots activities associated with activation, installation and testing of software upgrades and computer components.
- Manages and troubleshoots activities associated with maintenance of accounts, passwords, keys, certificates, certificate authorities, and truststores.
- Manages System Accreditation/Reaccreditation activities and maintenance of associated corporate tools, (e.g. LatteArt and Biscotti, etc.).
- Provides technical guidance to team of Systems Administrators on complex problems and/or issues.
- Maintains documentation of IT infrastructure and troubleshooting procedures.
- Assists in the creation, triage, assignment, and maintenance of systems administration related tickets.
Required Qualifications
- TS/SCI with Agency Appropriate Polygraph
- Fifteen (15) years experience as a SA in programs and contracts of similar scope, type, and complexity is required
- Bachelors degree in technical discipline from an accredited college or university is required
- Five (5) years of additional SA experience may be substituted for a bachelors degree.
Wyetech, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
