Director of Product
San Francisco, US
Product – Product - General /
Permanent /
Remote
Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.
At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.
How you’ll make an impact
In this role, you will lead Xero’s efforts to sustainably grow the US market, which is a key market for Xero. You’ll provide strategic, commercial, and technical leadership across all the teams at Xero needed to drive sustainable growth for the US business. You’ll ensure teams’ alignment with overall Xero strategy and customer requirements, drive the execution of key projects, own communication with stakeholders around the globe, and build empathy for, and understanding of your users. You will also mentor and manage other PMs to ensure the right things are built at the right time at a high level of product quality.
What you’ll do
- Develop and maintain an evergreen product strategy and roadmap for your area
- In collaboration with design and engineering teams, build beautiful, innovative products that delight customers and help Xero achieve its business objectives
- Work with other product teams and other teams within Xero to create a framework of quantitative metrics that demonstrate the success or otherwise of product evolution and product marketing
- Be accountable for the commercial success of the capabilities you create in the products you are responsible for
- Define, own and communicate the product roadmap and prioritization (including development of business cases) to best determine how to service new customer acquisition, retention and conversion
- Build and lead effective teams of product managers, developers, designers, and analysts that continually improve and deliver value to our customers
- Contribute to the improvement of Xeroʼs product leadership capability
- Cultivate a fun, rewarding, innovative and results-driven culture that lives and breathes our Xero values
Success looks like
- Continuous delivery of industry-leading products for Xero partners and customers
- Creation, communication, and constant evolution of a roadmap that supports growth of the products and reflects the changing needs of customers
- Attracting and retaining the best talent to maintain a world-class team
- Cultivating a fun, rewarding, agile and results-driven culture
What you’ll bring with you
- Minimum qualifications :
- 12 years of experience in product management, co-founder, or related technical role
- 5 years of experience building and shipping technical products.
- Experience creating product roadmap(s) from conception to launch, driving the product vision, defining the GTM strategy, and leading design discussions
- 5 years of people management experience with direct reports.
- Experience managing day-to-day product, technical, and design direction for large scale systems.
- Experience in one or more of the following: SaaS, Cloud, enterprise, consumer, or similar space.
- Knowledge of multiple functional areas such as Product Management, Engineering, UX/UI, Sales, Customer Support, Finance or Marketing
- Ability to influence multiple stakeholders, achieve strategic goals and evolve product strategy based on research, data, and industry trends."
Preferred qualifications:
Why Xero?
Diversity of people brings diversity of thought, and we like that. Our human-first culture of respect, fairness, and inclusion is what helps Xeros thrive and work and beyond. Offering very generous paid leave to use however you’d like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, employee resource groups, wellbeing programming and allowances, medical, dental, vision, and disability insurance, fertility and family forming financial support, 401k contribution matching, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices with snacks and break areas, flexible working, career development and many other benefits that reflect our human value, you’ll do the best work of your life at Xero.
Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single competency or experience. If you are excited about this role, but your past experience doesn't align perfectly, we encourage you to apply anyway. You could be just the right person for this role and Xero. If you have any support or access requirements, we encourage you to advise us at time of application and throughout the interview process.
