Partner Consulting Manager
Toronto, CA /
Sales & Business Development – Partner Consulting /
Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.
At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.
About the Team
You'll manage a team of Partner Consultants, who play a key role in the pre and post sales process by helping our sales teams engage deeply with Accounting and Bookkeeping firms. The Partner Consultant team are a key part of supporting Xero’s partners as they adopt and use Xero's platform on their cloud journey. The Partner Consultants you'll manage have technical expertise, people skills and an uncanny ability to communicate technical advice in a simple way. As part of our Partner Sales team you'll collaborate closely with your manager, the Director of Partner Services, as well as other leaders in Canada like the Head of Sales, Regional Sales Directors and Territory Managers.
About the Role
As the Partner Consultant Manager you will coach and mentor a team of Partner Consultants who are helping accountants and bookkeepers using Xero to become Xero experts and carry out their cloud strategy. You'll be a great people leader who promotes the development and growth of Partner Consultants. You also will provide guidance and support on how to effectively project manage Xero implementations and migration projects.
Leading the Xero Partner Consultants, you will collaborate with your leader, the Director of Partner Services, to manage and implement the team strategy. You will also work closely with the Regional Sales Director to formulate strategies and ensure Partner Consultants are aligned with the sales strategy. You will also review and implement technologies, tools, systems and processes to enable external and internal stakeholders to be as efficient as possible. You’ll make an impact as you establish relationships and work collaboratively with cross functional teams such as Product, Education, Marketing and Sales, providing advice, guidance and support.
- Experience and desire to hire, build and develop diverse teams
- High EQ. Ability to create strong rapport and foster meaningful relationships, both externally and internally
- Outstanding communication, planning and presentation skills
- Process driven with strong strategic skills and business acumen
- Eager to take initiative and work autonomously in a high growth environment
What You'll Bring With You
- Management and leadership experience (5+ team members)
- Accounting knowledge and practical experience in the operational activities of an accounting and/or bookkeeping firm
- Prior Xero or SaaS Consultant experience, knowledge of the Xero Platform and it’s practice tools is a plus
- Experience with implementation, customer success, and/or project management
- Proven problem solving experience in a consultative selling organization
At Xero, we are empowered to bring our ‘whole self’ to work. Our collaborative and inclusive culture is one we’re immensely proud of. We know that a diverse workforce is a strength that enables businesses, including ours, to better understand and serve customers, attract top talent and innovate. We care about learning together and celebrate our teams’ continuous improvement and career development.
We offer a great remuneration package, including compelling benefits and perks, like Xero shares. We also support flexible working arrangements that allow you to balance your work, your life and your passions. Our Canadian Xero family includes Hubdoc, an automated data capture platform and we have offices in Toronto, Calgary, and Vancouver. From the moment you step through our doors, you’ll feel welcome and supported to do the best work of your life.