New Business Development Executive

Cape Town, SA /
Sales & Business Development – Partner Sales & Development /
/ Hybrid
Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. 

At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.

How you’ll make an impact

As a New Business Development Executive, you will play a key part in accelerating Xero's growth in South Africa. You will be responsible for recruiting and educating new Xero Accounting Partners in South Africa and assisting them through the initial sign up and education stage, whilst working closely with Account Managers to grow Xero practices in South Africa. This will include a high level of data quality enabling the rapid and accurate identification of sales activity and the increase of customer satisfaction.

The main focus of the role will be driving new business via outbound calling, qualifying partner leads to assess validity and profiling them into either small or large opportunities. You will provide phone based engagement with clients to support any queries or issues that they may have in a timely manner. The New Business Development Executive will also educate our partners on all partner resources available to them whilst ensuring that your knowledge of Xero features and functionality is kept up to date via Xero training and updated Webinars. 

What you’ll bring

    • Proven experience in driving new business via high volume outbound call activity, and/or telesales experience
    • You'll be a self-motivated, energetic and passionate individual with the determination to succeed
    • Ability to quickly build rapport with people by telephone
    • Great communication and collaborative skills

What's in it for you?

    • Top-spec MacBook or HP Z-book
    • Competitive salary and commission
    • Employee Share Plan (own a part of Xero!)
    • 23 days holiday plus Bank Holidays (plus an extra 3 days over the Christmas period)
    • An extra 5 days leave to take annually to use whenever and however you like!
    • 10 days Wellbeing Leave (for sickness, emergencies, and taking a mental health break)
    • Company Pension Scheme
    • Life insurance, income disability and critical illness insurance
    • A range of wellbeing initiatives
    • And lots more!
Our Culture & Values

We’d describe our culture as human, friendly, engaging, supportive, agile and super collaborative.

At Xero, our five values underpin everything we do; from the way we work, to how we delight and deliver to our customers.

Our values are:
#Human #Ownership #Team #Challenge and #Beautiful

They create our special culture and the ‘Xero way’ that we want to foster and maintain as we scale and grow at speed. They’re integral to our brand and resonate outside Xero through our ecosystem and ultimately our customers.

What makes a great team? A Diverse Team!

Don’t be put off if you don’t tick all boxes; we know from research that candidates may not apply if they don’t feel they are 100% there yet; the essential experience we need is a minimum of 2 years experience within telesales. If you don’t tick the rest we would still love to talk.
We’re committed to creating a diverse and inclusive culture that is equitable for all!

Thank you for your interest in joining Xero!

Xero will be closed for our annual end of year closedown between Friday, 23rd of December - Sunday 8th of January. We will follow up on your application as soon as possible upon our return. We thank you in advance for your patience and understanding and wish you a safe and happy new year.

Take care, The Xero Talent team.

Why Xero?

At Xero we support many types of flexible working arrangements that allow you to balance your work, your life and your passions. We offer a great remuneration package plus a range of leave options to suit your well-being. In South Africa, the Xero journey is just beginning but we can already see the potential our software has to offer to the small business community and you will get the opportunity to participate in Xero’s success by being allocated shares via our Employee Share plan. 

Our work environment encourages continuous improvement and career development and you’ll get to work with the latest technology too. Our collaborative and inclusive culture is one we’re immensely proud of. We know that a diverse workforce is a strength that enables businesses, including ours, to better understand and serve customers, attract top talent and innovate successfully. So, from the moment you step through our doors, you’ll feel welcome and supported to do the best work of your life. At Xero we embrace diversity and inclusion and value a #challenge mindset.

Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single competency or experience . If you are excited about this role, but your past experience doesn't align perfectly, we encourage you to apply anyway. You could be just the right person for this role and Xero. If you have any support or access requirements, we encourage you to advise us at time of application and throughout the interview process.