Customer Experience Specialist - Accounting - Feb 2025

Auckland, NZ
Customer – Customer Experience /
Permanent /
On-site

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* New Zealand Application Form

  • First Legal Name✱
  • Last Legal Name✱
  • Preferred name
  • Where did you learn about this role?✱
  • Have you previously been employed by Xero?✱
  • Do you have the right to work in New Zealand? Please select one of the following:
  • Xero offers employment based on the satisfactory completion of relevant background checks, which may include a credit and criminal history check. Do you consent to Xero completing these checks if you are the successful candidate?✱
  • Is there anything you would like to disclose to us at this time? This may include any criminal convictions, credit issues, or potential conflicts of interest.
  • We welcome applications from people with disability. We will provide reasonable adjustments through the recruitment and selection process to ensure equal participation for people with disability. Do you need any adjustments to participate in the recruitment and selection process for this role?✱
  • If yes, please let us know what adjustments you need?
  • By ticking this box, I certify that all information above and in my attached CV is correct to the best of my knowledge.✱

Customer Experience Specialist - Accounting NZ Application Form

  • Do you have a minimum of 18 months remaining on your current visa?✱
  • Please indicate your visa type and expiration date? (If no visa required please put n/a)✱
  • Do you have any Accounting or Bookkeeping certification or experience?✱
  • If you answered "Yes" above, please briefly describe your relevant Accounting or Bookkeeping certification and/or experience.
  • We are looking to add Customer Experience Specialists to our team who will work from 11:00am - 8:00pm, on a Monday through Friday, Tuesday through Saturday, or Sunday through Thursday schedule. Which schedule would be your first preference?✱
  • If your first-choice schedule is not available, what would your second preference be?✱
  • Do you have a current notice period?✱
  • Do you have any leave planned during the next 2 months? Knowing this will help us to plan our interview schedule.

Customer Experience Specialist: Salary Expectations

  • Please indicate your expected salary range for this role.

Diversity Survey

At Xero, we champion diversity and inclusion to create better outcomes for our people and our customers. We acknowledge, respect and celebrate all the ways our people are different and we create an inclusive culture so we can really tap into the power of our differences. You’ll see below that we’re requesting personal information about you. Please consider answering these optional questions to help us understand more about who applies for roles with us. Your responses will be completely confidential. They won’t be accessible by the hiring manager or considered in any way in the hiring process. We’ll only use your responses to these questions in an anonymised way (that is, without identifying you personally) for the purpose of diversity analysis, tracking and reporting within Xero. By answering the questions below, you consent to Xero using your responses for this purpose.

  • What is your age range?
  • What is your gender?
  • How would you describe your race/ethnicity? Please select more than one if applicable

  • By applying for this position, your data will be processed as per Xero Privacy Policy.

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