Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. 

At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.

Working as part of the Business Operations & Strategy executive leadership team, the Executive GM - Enterprise Technology will manage the vision and strategy for Xero enterprise platforms.

You will be responsible for multiple business functions including;

• Go-to-market Systems - covers Xero’s go to market (GTM) and Customer Success solutions. These solutions are Xero’s primary customer facing systems servicing core marketing, sales, success and billing / revenue management, and as such are critical to driving Xero’s ongoing scale. These solutions enable, drive and measure our key scale and performance metrics.

• People & Finance Systems - covers Xero’s technology solutions. These solutions are Xero’s internal facing systems servicing people, finance, legal, facilities, productivity, collaboration and core IT services, and as such are critical to ensuring our people can work efficiently and effectively. These solutions will enable, drive and report on our internal technology metrics and engagement.

• Internal IT - covers the technology infrastructure and services within Xero. This includes the maintenance of hardware and software, providing user support from onboarding through to exit, ensuring seamless connectivity, and delivering technology solutions focused on enabling a productive and secure environment that supports Xero’s growth and objectives.

Strategic Leadership - define and lead strategies for the functions under your business unit to ensure these meet regional and global needs and maintain Xero as a market leading service offering.

People Leadership - coach and lead a team of global GM’s/Head's of to be a high performing and highly engaged cohesive senior leadership team.

Board Engagement - communicating with the Board on progress towards strategic goals and objectives. 

Strategic Partnerships - develop strategic partnerships, both internally with key stakeholders (Marketing, Sales, Customer Success, People, Finance and Product), and external service providers as appropriate.

Commercial - executive responsibility for managing the 30+ vendors and partners, defining our commercial terms and managing Xero’s costs to deliver these services. 

Xero Evangelism - senior ambassador and champion for Xero. 

Operational Excellence - ensure your leadership team delivers against financial, people and data integrity objectives.

Product Development - executive level leadership across the teams in your business unit, with work plans prioritised and programs to ensure the business units realises their vision and objectives.

• Previous experience at an Executive or senior GM level within SaaS or software development environment.

• Experience with coaching and managing a number of GM level people across different disciplines.

• Experience in setting and executing on global strategy.

• Budget and financial management.

• Previous experience outside of a technology role in strategy, Sales or Customer Service, with a deep understanding of business process.

• Strong skills managing strategy, business delivery, financial planning and building high performing diverse teams

• Strong influencing/negotiating/ people skills

• Strong people leadership and management skills at a global level

• Systems thinking and can put solutions in place at scale

• Ability to influence outside immediate remit

• Senior ambassador and champion for Xero

Xero prides itself on living its values, one being #human. In your cover letter outlining why this role is a great fit for you please also address how you would bring #human to the role.

Offering very generous paid leave to use however you’d like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, health insurance, life insurance, and income protection, wellbeing and sports programmes, employee resource groups, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices, flexible working, career development, and many other benefits that reflect our human value, you’ll do the best work of your life at Xero.

Our collaborative and inclusive culture is one we’re immensely proud of. We know that a diverse workforce is a strength that enables businesses, including ours, to better understand and serve customers, attract top talent and innovate successfully. We are a member of Pride in Diversity, in recognition of our inclusive workplace. Our goal is to make sure you feel welcome and supported to do the best work of your life.