Product Insight Analyst

Auckland, NZ
Product – Data & Product Analytics
Permanent
Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. 

At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.


Where does the Product Insight Analyst role fit in?
As a Product Insights Analyst you’ll sit within the Product Data Centre of Excellence (COE), you will play a key role, central to embedding a culture of data literacy within Xero’s Product division and across product.  You will also work closely with diverse business domains and users. 

What you’ll do:
You’ll use advanced SQL to source data from our many different databases, and present this data in an informative way using modern analytical tools
You’ll work with very large datasets and gain exposure to modern cloud based data platforms
Be pull insights from raw data to tell data stories through meaningful visualisations
Work closely with other teams across the business such as Operations, Marketing, Sales, Product, Customer experience, Strategy and Finance 
Identify any data quality issues and work with Data Services to resolve them
Use our analytics platforms to create interactive dashboards to present your data and insights back to the business users

What you need to be successful in this role:
You’ll have a mixture of experience with data ideally from commercial setting. This could include:
A high level of comfort when it comes to working with complex and diverse data
Experience working with large datasets- using advanced SQL for data extraction
Hands on experience with Python and R is really important for this role
And of course, you’ll be experienced with delivering analytics in the form of interactive dashboards
You probably have a qualification and/or strong experience in applying statistics, mathematics, analytics to solve problems.
Most importantly, you’ll be able to demonstrate innovative ways to gather and display data and analytics in a meaningful way, to provide insights and add value.
Xero is a NZ Immigration Accredited Employer and is Rainbow Tick accredited too.
Does this sound like the right opportunity for you? Then apply now with your CV and cover letter telling us why you’re keen to join the team!
Why work at Xero?
Aside from the typical perks you’d expect from a tech company (games rooms, free soft drinks, barista coffee, fresh fruit, sports teams and amazing offices), one of the best things about Xero is our people. You’ll join an inclusive, diverse product team with talented people from all over the globe.

We support many types of flexible working arrangements that allow you to balance your work, your life and your passions. We offer a great remuneration package which includes shares and life insurance in addition to your base salary plus a range of leave options to suit your well-being.

Our work environment encourages continuous improvement and career development and you’ll get to work with the latest technology too. Our culture is one we’re immensely proud of - from the moment you step through our doors, you’ll feel welcome.

Xero is an NZ Immigration Accredited Employer and Rainbow Tick certified too.

Please include a cover letter in your application, telling us why you’re a great fit for this position.