Account Manager
Sydney, AU
Sales & Business Development – Small Business Sales & Development /
Permanent /
Hybrid
Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.
At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.
How you’ll make an impact:
This Account Management role is responsible for growing, developing and managing Xero’s relationships with existing Xero Accounting & Bookkeeping Partners. This includes moving them through Xero status’ by signing clients onto Xero, developing business plans with partners to develop their online strategy and managing within dedicated regions to recruit, educate and grow the XeroPartner channel
What you'll do:
- Effective territory management through categorisation and prioritisation of all new and existing Accounting and Bookkeeping Partners
- Identify sales opportunities to build a sales pipeline
- Prioritise and manage your day to optimise calling time to meet monthly sales and call target
- Identify opportunities to develop business plans to produce larger or longer term deals and work with the Partner to implement them and manage on an ongoing basis
- Run and present at Xero sales events
- Increase penetration within the existing Partner base
- Ensure knowledge of Xero features and functionality is kept up to date via Xero training and update webinars
- Ensure activity targets are met
- Increase and maintain the percentage of certified partners ensuring attendance of re-certification where required
- Drive attendance to events as required
- Keep all information, relating to inbound and outbound calls, up-to-date at all times in Salesforce
What you'll bring with you:
- An interest and intrigue in the emerging online accounting market
- Accounting Product knowledge and workings of an Accounting Practice & Systems
- Proven sales performance
- Experience with managing long term client relationships
- Ability to create a quick and strong rapport with partners over the phone
- Experience in inbound phone and email sales
- Attention to detail and follow-up
- Experience with computers and common office based applications including word processing, presentation, spreadsheet tools along with CRM database skills
- A process-driven mindset with the ability to take ownership
- Loads of initiative and self-motivation
Why Xero?
Offering very generous paid leave to use however you’d like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, health insurance, life insurance, and income protection, wellbeing and sports programmes, employee resource groups, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices, flexible working, career development, and many other benefits that reflect our human value, you’ll do the best work of your life at Xero.
Our collaborative and inclusive culture is one we’re immensely proud of. We know that a diverse workforce is a strength that enables businesses, including ours, to better understand and serve customers, attract top talent and innovate successfully. We are a member of Pride in Diversity, in recognition of our inclusive workplace. Our goal is to make sure you feel welcome and supported to do the best work of your life.
At Xero we embrace diversity and inclusion and value a #challenge mindset. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single competency or experience . If you are excited about this role, but your past experience doesn't align perfectly, we encourage you to apply anyway. You could be just the right person for this role and Xero. If you have any support or access requirements, we encourage you to advise us at time of application and throughout the interview process.
