Product Manager
Auckland, NZ / Wellington, NZ / Remote, NZ
Product – Product Management /
Fixed Term /
Hybrid
Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.
At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.
We are hiring a Product Manager for our Payments team. This role is a 12 month fixed term contract.
As a Product Manager you will be responsible for excellence in driving customer and business value through ownership of new and existing products. You will be comfortable working in complex product spaces that require navigating larger degrees of ambiguity and comprehensive stakeholder management. You will manage products end-to-end, from early-stage research and ideation, through to implementation and improvement over time. Your impact will be measured by key commercial and customer success metrics.
You will have the opportunity to
- Provide leadership to the teams in your portfolio, both inside and outside your direct reporting line, carry Xero culture by role-modelling our values and behaviours
- Establish a clear & ambitious product vision for your portfolio that you consistently communicate across your team, wider product and the wider stakeholder landscape
- Drive your team to execute on your strategy by maintaining a rolling 12 month roadmap, derived from real data & market insight, inclusive ideation processes and robust product discovery methodologies
- Negotiate quarterly OKRs with your team to ensure focus on the immediate value to be delivered
- Oversee the ongoing lifecycle management of your product in market, partnering with Global Product Marketing, GTM teams, Customer Analytics and Finance to ensure that the commercial success of your portfolio is being actively managed
You will have
- A strong background in people leadership with a solid track record of getting the best from people
- Strong experience as a product manager taking a holistic view of your product (customer, commercial, competitor, delivery and macro trends)
- Stakeholder management and coordination across complex businesses
- The ability to build effective relationships and influence across all levels of the business leveraging excellent stakeholder management, open communication style and interpersonal skills
- A master storyteller who can connect people with a vision
- A love for building quality products that customers love and a deep understanding of design thinking and performance analytics
- The ability to work closely with technical and non-technical teams in parallel
- Solid understanding of SaaS business models
Why Xero
Offering very generous paid leave to use however you’d like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, free medical insurance, wellbeing and sports programmes, employee resource groups, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices, flexible working, career development, and many other benefits that reflect our human value, you’ll do the best work of your life at Xero.
Our collaborative and inclusive culture is one we’re immensely proud of. We know that a diverse workforce is a strength that enables businesses, including ours, to better understand and serve customers, attract top talent and innovate successfully. At Xero we embrace diversity and inclusion and value a #challenge mindset.
Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single competency or experience . If you are excited about this role, but your past experience doesn't align perfectly, we encourage you to apply anyway. You could be just the right person for this role and Xero. If you have any support or access requirements, we encourage you to advise us at time of application and throughout the interview process.
Xero is an NZ Immigration Accredited Employer and Rainbow Tick certified too.
