Business Analyst

Kuala Lumpur, Malaysia
XHC Operational – Special Xsolla Initiatives: Xsolla Plus /
Full time /
We are seeking a skilled Business Analyst to join the Xsolla Gold team. The ideal candidate will be responsible for gathering, analyzing, and formalizing business and system requirements to enhance our product development initiatives.

This role involves close interaction with development, testing teams, and cross-functional departments to ensure accurate implementation of desired features and functionalities.


    • Requirements Gathering and Analysis: Collect, analyze, and document business requirements, as well as system and user functional and non-functional requirements using methods such as User Stories + Acceptance Criteria, Use Cases, and User Story Mapping.
    • Business Process Modeling: Develop and model business processes to clarify requirements and streamline operations.
    • Critical Evaluation: Critically assess the feasibility and practicality of requirements, considering system and process constraints.
    • Technical Specifications: Develop technical specifications, detailed algorithms that describe product functionality, and integration with other systems or products.
    • Stakeholder Communication: Facilitate clear communication with the development and testing teams and other departments involved in the project.
    • Problem Analysis: Analyze issues that arise during the product's lifecycle, identify solutions, and prepare recommendations to address these problems.
    • Documentation: Manage the structure of product documentation, ensuring it is kept up-to-date and accurate.


    • Proven experience as a Business Analyst in a technology-driven environment.
    • Strong analytical and problem-solving skills with a keen attention to detail.
    • Excellent communication and interpersonal skills to interact effectively with all levels of staff.
    • Ability to manage multiple tasks and projects simultaneously in a fast-paced environment.
    • Proficiency in business process modeling tools and techniques.


    • Wireframing and Prototyping: Experience in creating wireframes and prototypes is a plus.
    • Architectural Design: Knowledge of architectural design is advantageous.
Convenient work tools:
Latest Mac workplaces + additional hardware to make you more effective at work
Google Chat, Gmail, Google Drive, Confluence, Jira, GitLab
Professional growth:
Free training and participation in specialized conferences
Rich knowledge exchange within the company
More perks:
Health insurance
Flexible hours: organize your day according to your needs and sprint & teamwork demands
No dress code
Comfortable and new office environment
Xsolla is a video game commerce company powered by Transaction Engine and Business Engine that helps developers and publishers market, sell, connect, and optimize their games globally. The engines work seamlessly together to solve the complexities of distribution, marketing, and monetization so partners can increase their audience, sales, and revenue. For more information, please visit
The physical demands for this position are sitting, standing, bending, lifting, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations.
The duties of this position may change from time to time so the individual and organization can achieve their results. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. Xsolla KL Sdn Bhd takes your privacy very seriously, and will not sell or externally distribute any data received during the hiring process. Pursuant to the Personal Data Protection Act 2010 (“PDPA”), Xsolla KL Sdn Bhd is mindful and committed to the protection of your personal information and your privacy. For more information related to PDPA 2010 please reach out to

Longevity Opportunity Vision Enjoy the game.
**Currently this position is open to all local applicants (Malaysian Citizens) or holding PR status in Malaysia.