Sales Operations Analyst

Bogota / São Paulo / Mexico
Sales – Commercial /

We are looking for a Sales Operations Analyst to join our Sales team.

At Yuno we are looking to solve the complexity of the online payment’s ecosystem. Allowing merchants and commerce to accept payments easily, access a variety of payment services with just one integration, and enable end users to pay easily and securely.

About the role

As a Sales Operations Analyst, you will play a crucial role in optimizing customer relationship management (CRM) systems and supporting sales operations to drive business growth and efficiency. You'll be responsible for analyzing data, managing CRM databases, and providing actionable insights to enhance sales strategies and processes.

What are my challenges at Yuno?

• Manage and maintain CRM databases, ensuring data accuracy and integrity.
• Analyze sales data and customer behavior to identify trends, opportunities, and areas for improvement.
• Develop and implement CRM strategies and processes to streamline sales operations and improve customer engagement.
• Collaborate with sales teams to provide training, support, and guidance on CRM usage and best practices.
• Generate reports and dashboards to track key performance indicators (KPIs) and measure the effectiveness of sales initiatives.

What skills do I need?

• Bachelor's degree in Business Administration, Economics, Statistics, or related field.
• English and Spanish fluent are mandatory, Portuguese is a plus
• Proven experience in sales planning, sales analysis, or a similar analytical role.
• Advanced proficiency in Microsoft Excel and data analysis tools, with the ability to manipulate and analyze large datasets.
• Strong analytical and problem-solving skills, with the ability to translate complex data into actionable insights.
• Excellent communication and presentation skills, with the ability to convey findings and recommendations to stakeholders at all levels of the organization.
• Detail-oriented with a high level of accuracy and a proactive approach to identifying and addressing issues.